Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,700.00 - $68,300.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
performance bonuses
Job Description
This employment opportunity is with a reputable hotel that is part of a respected hospitality brand, specializing in offering premium accommodation and hospitality services. The hotel operates with four main departments - Front Office, Housekeeping, Maintenance, and Food and Beverage - to ensure a high standard of guest experience and seamless operational efficiency. The establishment is committed to delivering exceptional guest service, maintaining brand standards, and operating efficiently within set budget guidelines from ownership. The hotel places a strong emphasis on staff development, adherence to quality controls, and compliance with industry regulations as part of its core values.
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Job Requirements
- college degree (bs/ba) preferred or equivalent work experience
- five years experience supervising at least 15 associates
- three years experience in hotel management including managing budgets
- high school diploma or equivalent
- prior experience working in Hilton or Marriott family of hotels preferred
- must be able to push or pull 60 pounds unassisted and lift or carry 30 pounds unassisted
- must be able to stand for eight hours and perform physical activities such as bending, stretching, and reaching
- must be able to communicate with associates and guests
- must pass appropriate security clearances and demonstrate honesty and trustworthiness
- must be able to work any day or shift including weekends
- periodic overnight travel may be required
Job Qualifications
- college degree preferred or equivalent work experience
- five years experience supervising at least 15 associates
- three years experience in hotel management including budget management
- prior experience with Hilton or Marriott family of hotels preferred
- high school diploma or equivalent
- strong knowledge of government regulations and industry safety standards
- proficient in Microsoft Office including Excel, Word, Outlook
- effective communication skills both written and verbal
- financial analysis and project management skills
- leadership skills to develop and counsel staff
Job Duties
- oversee day-to-day hotel operations including front office, housekeeping, maintenance, and food and beverage
- ensure hotel operates within budget and quality guidelines
- coordinate staffing levels with corporate recruitment
- manage personnel, budgets, and financial controls
- resolve escalated guest concerns
- ensure hotel staff greet guests professionally and adhere to uniform standards
- manage new hire processes and employee orientation
- review and update training practices
- hire, train, coach, and develop associates
- promote positive morale and friendly attitude
- monitor interdepartmental communication
- develop and achieve financial objectives
- review cost accounts weekly
- ensure equipment maintenance and timely repairs
- complete administrative duties including scheduling and payroll
- enforce company policies and implement new procedures
- maintain certification from brand-approved vendor training
- engage in community business and charitable activities
- inspect rooms and public areas for cleanliness and safety
- perform other assigned duties as capable
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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