Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $73,000.00 - $87,600.00
Work Schedule
On-call
Benefits
Paid holidays
Paid Time Off
Annual anniversary rewards
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
retirement savings plan
401(k) employer match
Tuition Reimbursement
Job Description
Atria Senior Living is a prominent organization dedicated to creating vibrant communities where employees thrive in their roles while helping residents live their best lives in comfortable, supportive homes. With a family of brands under its umbrella, Atria Senior Living is recognized for its commitment to fostering an environment that emphasizes care, respect, and professionalism. The company offers a wide range of services that cater to the unique needs of seniors, combining hospitality, healthcare, and community support to ensure a high quality of life for all residents. Known for its industry leadership and commitment to excellence, Atria Senior Living proudly... Show More
Job Requirements
- Bachelor’s degree in business administration, healthcare administration, hospitality, or related field preferred
- Two to four years of experience in operations management
- Successful work history in senior living, long-term care, hospitality, restaurant or retail management, or other related fields
- Demonstrated success in operating and maintaining a quality, customer service focused workforce
- Experience in recruiting, training, and developing team members
- Understanding of facilities management
- Proficient knowledge of computer systems and Microsoft Office Suite
- Must satisfy Company’s Motor Vehicle Policy standards
- May require driving responsibilities
- Must possess a valid driver’s license
Job Qualifications
- Bachelor’s degree in business administration, healthcare administration, hospitality, or related field preferred
- Two to four years of experience in operations management with demonstrated success in meeting financial goals specific to senior, retirement living, assisted living, long-term care, hospitality, restaurant or retail management, or other related fields
- Successful work history in senior living, long-term care, hospitality, restaurant or retail management, or other related fields
- Demonstrated success in operating and maintaining a quality, customer service focused workforce
- Experience in successfully recruiting, training, and developing team members
- understanding of performance management expectations as guided by the Company
- Understanding of facilities management and ensuring systems are maintained properly
- Proficient knowledge of computer systems
- Microsoft Office Suite
- Must satisfactorily meet and be in compliance with the Company’s Motor Vehicle Policy standards
- Position may require driving responsibilities and may use Company provided vehicle and/or personal vehicle
- Must possess a valid driver’s license
Job Duties
- Partner with the Regional Vice President in the development of all sales and operations strategies and tactics for the community consistent with the Company’s objectives and expectations
- Regularly communicate community performance with Regional Vice President
- Supervise and partner with Community Sales Manager to assess competitive threats, sales plans, and engage in business-to-business sales calls
- Perform scheduled marketing and sales activities, including but not limited to calls, tours, and sales meetings, resulting in increased census
- Implement successful strategies regarding labor, occupancy, expenses, and overall quality enhancement, and review and redirect activity, if necessary
- Assist in the development of community budgets and capital requirements, including forecasting and approving all expenses
- Act as a liaison between field operations and the Support Center, build strong relationships with Support Center resources
- Perform regular reviews of and make recommendations on all aspects of building needs and preventative maintenance
- Provide on-call and overnight coverage as specified by schedule or as needed
- Able to work in various positions at the community and fills in as needed due to training, PTO coverage, absences, etc.
- Build a high-performing team and keep engagement high, employee satisfaction and engagement scores meet or exceed Company’s standards
- Responsible for interviewing, hiring, training, scheduling, developing, and performance managing assigned staff, team sizes can vary, the average range is 18-24
- Meet financial management requirements for the community
- Maintain a safe working and living environment
- Conduct monthly resident and staff meetings to communicate effectively and regularly
- Develop and maintain positive relationships with key stakeholders including governmental agencies, business partners, community groups, etc.
- May perform other duties as needed and or assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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