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Bowlero Corp

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $75,000.00 - $85,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
performance-based incentives
competitive salary
Healthcare coverage
team environment

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, stands as one of the foremost location-based entertainment platforms globally, boasting over 360 locations across North America. The company specializes in delivering unique experiential offerings in bowling, amusements, water parks, and family entertainment centers, catering to a diverse clientele seeking engaging leisure activities. In addition to its expansive entertainment venues, Lucky Strike Entertainment owns the Professional Bowlers Association, the premier league of bowling and a dynamic media property with a vast global fanbase. This company’s rich heritage in entertainment and commitment to fun and memorable experiences define its brand and operations. For... Show More

Job Requirements

  • Bachelor’s degree
  • 5+ years of management experience in full service kitchen, bar, restaurant, or food service operations
  • Ability to work varying shifts including weekends and holidays
  • Strong leadership and team management skills
  • Proficiency in budget development and financial monitoring
  • Excellent problem-solving and decision-making capabilities
  • Physical ability to walk, bend, stand for periods of time, and lift objects with some assistance

Job Qualifications

  • 5+ years of management experience related to full service kitchen, bar, restaurant, and food service operations
  • Bachelor’s degree
  • Basic business math, accounting skills, and strong analytical/decision-making skills
  • Strong team player
  • Exceptional people developer
  • Customer service professional
  • Knowledge of POS register systems
  • Solid communication skills

Job Duties

  • Help develop financial operational plans/budgets and monitor their performance to achieve your center's financial goals, including driving food & beverage sales
  • Review and control labor costs and other expenses
  • Manage the day-to-day operations of your center, scheduling, planning, organizing, and communicating effectively with your team
  • Supervise and direct regular training for all staff members and ensure their proficiency in guest service, food & beverage operations, loss prevention, and company operating standards
  • Manage multiple departments efficiently and conduct regular meetings with your management team to review performance and offer direction
  • Help keep morale high for your team and address any center-level HR or loss prevention issues as they arise
  • Achieve and maintain overall guest service goals
  • ensure that customer complaints are resolved appropriately and that guests are completely satisfied
  • Oversee the management and expansion of your center's Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction
  • Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards
  • Maintain flexibility to work varying shifts including weekends, holidays, and extended workdays as needed

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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