Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $54,200.00 - $81,000.00
Work Schedule
Flexible
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
Hyatt Hotels Corporation is a world-renowned hospitality company dedicated to delivering authentic and caring experiences to guests across the globe. Founded on the purpose to 'care for people so they can be their best,' Hyatt operates a diverse portfolio of hotels including luxury, lifestyle, and full-service properties. Hyatt is recognized for its commitment to operational excellence, innovation, and fostering inclusive and dynamic workplace cultures. With a strong global presence, Hyatt focuses on building brand loyalty through personalized guest experiences and meaningful community engagement. Its leadership team is committed to nurturing talent and promoting a workplace environment rooted in empathy, integrity,... Show More
Job Requirements
- bachelor’s degree in hospitality management or related field
- minimum of 5 years progressive leadership experience in luxury or lifestyle hotel operations
- proven track record in financial management and budget oversight
- exceptional communication and interpersonal skills
- ability to lead diverse teams and foster inclusive culture
- experience in strategic planning and business development
- strong problem-solving and decision-making capabilities
- knowledge of safety and regulatory compliance
- capability to work flexible hours including weekends and holidays
- proficiency with hotel management software and data analytics tools
- willingness to engage with local community and stakeholders
- commitment to Hyatt’s values and ethical standards
Job Qualifications
- a minimum of 2+ years experience as a General Manager in a lifestyle hotel or high-profile 4- or 5-star property within a major cultural hub
- proven experience curating high-energy environments integrating nightlife, gastronomy, and artistic expression
- strong commercial acumen with expertise in revenue management and market trend analysis
- experience working in New York City union environment preferred
- experience leading complex, multi-outlet food and beverage operations
- deep understanding of evolving culinary trends
- visionary approach to hotel programming and guest experience design
- passion for arts, music, and entertainment industries with record of integrating cultural narratives
- exceptional leadership skills to inspire and develop diverse high-performing teams
- strong multitasking abilities and attention to detail
- vibrant, social personality with ability to engage guests and create community
- adaptability to non-traditional work schedules including late nights
Job Duties
- effectively manage owners assets with focus on maximizing returns
- develop and execute multi-year property business strategy with focus on brand positioning
- maintain and build positive relationships with property ownership
- utilize data insights for business decision making
- oversee property financials including departmental p&ls, reporting, forecasting, and planning
- challenge and improve practices to meet quality expectations
- optimize sales and revenue management strategy
- maintain facility to preserve asset value
- lead capital planning and utilization for property improvements
- embrace technology and digital initiatives
- ensure safety of colleagues and guests
- align property operations with brand standards
- promote environmental sustainability
- balance support for leaders, colleagues, guests, owners, and community
- adapt to change and envision profit and revenue growth opportunities
- exhibit sound judgment and decision making
- use data for problem solving and measuring impact
- drive change for meaningful financial and operational improvement
- communicate effectively with diverse audiences
- execute strategic vision through property leaders
- build accountability with property leadership
- act quickly on feedback
- fix systems and eliminate barriers
- foster collaborative, cross-functional communication
- plan proactively in ambiguous or stressful situations
- recruit, develop, retain, and motivate an inclusive workforce
- support colleagues as brand ambassadors
- delegate effectively
- coach and mentor future leaders
- identify development assignments across functions
- engage with local community partners
- build strong talent pipeline
- improve colleague engagement
- promote and role model Hyatt values
- listen with empathy and respond compassionately
- cultivate inclusive, fair, and respectful workplace
- encourage self-care
- demonstrate openness and appreciation
- maintain highest ethical standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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