Steak 'n Shake

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $42,800.00 - $63,900.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses

Job Description

Steak n Shake is a renowned restaurant chain famous for its delicious steaks and hand-dipped milkshakes, delivering a classic dining experience that combines quality food with exceptional service. Established over several decades, Steak n Shake has built a strong reputation for its commitment to the highest operational standards and a welcoming environment for both guests and employees. The company prides itself on fostering a team-oriented culture where every associate is valued and empowered to contribute to the overall success of the business. Operating within the fast-casual dining segment, Steak n Shake consistently adapts to market trends while staying true to... Show More

Job Requirements

  • high school graduate or equivalent education preferred
  • certified in all service and production stations at steak n shake or equivalent experience
  • servsafe certified
  • understand steak n shake policies, procedures, state laws, health codes, safe food handling and sanitation procedures
  • positive, motivating communication skills
  • strong organization and time management skills
  • strong coaching and mentoring skills
  • flexible and adaptable to changing circumstances
  • ability to read, write, perform mathematical calculations and analyze data
  • demonstrate key principles: golden rule, relentless pursuit of excellence, exceeding guest expectations, economic objective, entrepreneurial approach
  • able to work in excess of 50 hours per week while standing, walking and stretching
  • able to lift, carry, push and pull 30 lbs
  • able to perform any task performed by a service or production associate
  • able to see across the restaurant to monitor and oversee the operation
  • able to legally operate a motor vehicle
  • able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns

Job Qualifications

  • high school graduate or equivalent education preferred
  • certified in all service and production stations at steak n shake or equivalent experience
  • servsafe certified
  • understand steak n shake policies, procedures, state laws, health codes, safe food handling and sanitation procedures
  • positive, motivating communication skills
  • strong organization and time management skills
  • strong coaching and mentoring skills
  • flexible and adaptable to changing circumstances
  • ability to read, write, perform mathematical calculations and analyze data
  • demonstrate key principles: golden rule, relentless pursuit of excellence, exceeding guest expectations, economic objective, entrepreneurial approach
  • able to work in excess of 50 hours per week while standing, walking and stretching
  • able to lift, carry, push and pull 30 lbs
  • able to perform any task performed by a service or production associate
  • able to see across the restaurant to monitor and oversee the operation
  • able to legally operate a motor vehicle
  • able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns

Job Duties

  • create an environment of sales growth through guest focus and delivery of steak n shake procedures and policies
  • identify, train and develop trainers, shift managers, managers and restaurant managers
  • develop, focus and motivate the management team to consistently deliver the steak n shake objectives
  • train, coach and inspire associates to deliver exceptional service, food and environment to the guest
  • lead restaurant team to deliver on key metrics and financial expectations
  • manage all restaurant costs to deliver positive cash flow
  • maintain strict compliance with food, health, safety and security standards and procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location