Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $115,000.00
Work Schedule
Standard Hours
Benefits
competitive salary
quarterly bonuses
Training and development programs
Health Insurance
Paid Time Off
Employee assistance program
Professional work environment
Job Description
The Boyd Group is a leading organization in the automotive collision repair industry, widely recognized for its commitment to quality service and exceptional customer experiences. As a reputed collision repair company, The Boyd Group operates numerous collision centers, providing comprehensive repair services with a focus on professionalism, efficiency, and customer satisfaction. The group prides itself on its dedication to maintaining the highest standards in the industry and continuously improving operations through innovation and leadership. The company values its employees and strives to foster a positive and supportive work environment where team members can grow and thrive. Employment with The Boyd... Show More
Job Requirements
- Post-secondary education or equivalent
- Proven leadership experience in a collision repair environment or similar role
- Ability to consistently demonstrate a successful client experience
- Attention to detail and a high degree of accuracy
- Strong verbal and written communication skills
- Ability to motivate others utilizing effective coaching tools and management skills
- Commitment to safety and professionalism in the workplace
Job Qualifications
- Post-secondary education or equivalent
- Proven leadership experience in a collision repair environment or similar role
- Strong communication skills both verbal and written
- Ability to motivate and coach team members effectively
- Attention to detail and a high degree of accuracy
- Demonstrated ability to provide excellent customer service
- Experience in managing budgets and financial objectives
Job Duties
- Ensure consistent execution of WOW (Wow Operating Way) plan
- Prepare and manage the annual and monthly operating budget of the collision center
- Forecast, target and track monthly sales, profit and expense objectives
- Deliver formal annual performance reviews and informal monthly performance reviews
- Monitor and maintain all accounts payable and accounts receivable relating to the collision center
- Maintain a clean and organized repair facility at all times
- Monitor all maintenance required for all shop equipment, including the paint booth
- Provide training for all staff as necessary
- Ensure all staff wear proper safety gear and adhere to dress code
- Open and close the facility daily as per established procedures
- Conduct or coordinate daily production meetings/walks to confirm throughput and delivery dates
- Manage all estimates to ensure labor mix is within established standards
- Manage store capacity
- Lead and manage all repair facility personnel
- Facilitate monthly health and safety and staff meetings
- Attend monthly managers meetings
- Attend training, information sessions and workshops recommended by senior leadership team
- Store customer service index performance review and follow up within 24 hours
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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