Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,500.00 - $69,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling
Job Description
Tim Hortons is a well-established and beloved Canadian multinational fast food restaurant chain known for its coffee and doughnuts, as well as a wide array of baked goods, sandwiches, and beverages. Since its founding in 1964, Tim Hortons has grown into one of the largest quick-service restaurant chains in Canada and internationally, renowned for its community-oriented approach and commitment to quality and customer satisfaction. The company operates a franchise business model with thousands of outlets serving millions of customers daily. Tim Hortons is recognized for creating a warm, welcoming environment where guests feel valued and appreciated through prompt and friendly... Show More
Job Requirements
- Minimum high school diploma or equivalent
- Prior experience in restaurant or retail management
- Ability to stand for extended periods
- Capability to lift items weighing up to 30 pounds
- Familiarity with occupational health and safety legislation
- Strong organizational and multitasking skills
- Effective problem-solving and decision-making abilities
Job Qualifications
- Proven management experience in a fast-paced restaurant or retail environment
- Strong leadership and team-building skills
- Excellent communication and interpersonal abilities
- Familiarity with financial and budget management
- Knowledge of health and safety regulations
- Ability to train and develop staff
- Experience handling customer service issues
- Competency in report preparation and performance analysis
Job Duties
- Order supplies and oversee building maintenance, cleanliness and security
- Maintain production of Always Fresh standards and manage waste levels
- Use Continuous Performance Plan information to plan and work to budgets, maximize profits and achieve sales and transaction targets
- Control food, paper and labour costs and administer payrolls
- Recruit, train, develop and motivate team members
- Build team bench strength by identifying and developing high potential employees
- Set goals and objectives for the team
- Maintain open communication with all shifts and management
- Ensure compliance with all applicable legislation
- Handle guest complaints and queries professionally
- Prepare reports and performance analysis documentation
- Engage with local community and support corporate social responsibility programs
- Establish proper security procedures and reduce theft
- Provide leadership in waste management procedures
- Ensure compliance with health and safety legislation and practices
- Conduct workplace inspections and accident investigations
- Enforce health and safety policies and take disciplinary action for noncompliance
- Make recommendations for health and safety improvements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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