Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $75,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
performance bonuses
Job Description
Dave's Hot Chicken is a celebrated dining establishment known for its signature approach to preparing the most tender chicken in the world. Founded by chef Dave, a culinary expert trained under the acclaimed restaurant organization of Thomas Keller's Bouchon, the business prides itself on using only the highest quality chicken. The preparation involves a proprietary brine and a deep-frying technique that locks in flavor and juiciness. To top it off, the chicken is dressed with one of seven unique spice blends, each carefully crafted to elevate the taste to extraordinary levels. This commitment to quality, authenticity, and a unique flavor... Show More
Job Requirements
- Must have reliable transportation to work a driver's license and proof of insurance
- Must have telephone or other reliable method of communicating with supervisor and co-workers
- Must be able and willing to work flexible hours including opening and closing shifts
- This includes working weekends/nights and holidays whenever necessary
- Ability to delegate tasks
- Excellent time management organizational and planning skills
- Strong people/guest service skills
- Strong attention to detail and ability to multitask
- Confident proactive and willing to take on challenges
- Ability to look at the restaurant operations from a guest's point of view
- Ability to take initiative and solve problems
- Able to stand for long periods of time
- Able to bend and stoop
- Able to work around heat
- Able to work around others in close quarters
- Able to lift 50-75 lbs. comfortably
Job Qualifications
- Current student or high school diploma/GED preferred
- Must be at least 21 years old and fluent in English
- Previous Assistant General Manager/General Manager experience
- Certified in all stations following the DHC Training Program
- Current ServSafe Certification
- Flexibility to work nights weekends and holidays
- Ability to stand for long periods of time and work in a fast-paced environment
- Positive attitude while conducting any and all duties
- Commitment to guest satisfaction
- Effective communicator with co-workers and the restaurant management team
Job Duties
- Follow the steps outlined in the DHC training program to learn and train new skills duties and responsibilities
- Communicate to their immediate supervisor when additional training guidance and practice is needed
- Ensure that required Ops Walks and Q&A checks to correct areas of opportunity are being completed effectively and consistently
- Ensure that shift schedules are organized for Team Members and monitor/coach attendance tardiness and time off
- Understand how each job responsibility impacts guests employees and overall restaurant operations
- Ensure their management team and Team Members work together to prepare items on the Dave's Hot Chicken menu while following cooking instructions safety procedures and sanitary requirements
- Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables sweeping and mopping floors washing/sanitizing/disinfecting kitchen utensils and high touch-point areas and servicing restrooms
- Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
- Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
- Are performance-oriented and performance driven
- understand performance expectations and are aware of performance results
- Provide direction/supervision/feedback for their management team and Team Members to maintain levels of high productivity and team morale
- Institute and follow advanced cash handling policies and procedures
- Hire train schedule and oversee the daily tasks of their teams
- Manage purchasing inventory maintenance and other operational functions
- Develop strategies for better workplace efficiency and goal achievement
- Focus on building sales and forecasting future performance
- Abide and enforce the rules and direction given by the General Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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