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The Boyd Group

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $85,000.00 - $115,000.00
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Work Schedule

Standard Hours
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Benefits

quarterly bonuses
Health Insurance
Paid Time Off
Training and development opportunities
supportive work environment
employee recognition programs
performance-based incentives

Job Description

The Boyd Group is a leading company in the collision repair industry, renowned for its commitment to quality, customer satisfaction, and operational excellence. As a prominent collision repair service provider, The Boyd Group emphasizes maintaining high standards of professionalism and customer service while fostering a positive and motivating work environment. The company is committed to delivering exceptional results to its clients by leveraging innovative techniques, highly skilled staff, and a strong leadership team. With a focus on continuous growth and operational efficiency, The Boyd Group ensures that each location runs smoothly while meeting or exceeding overall Key Performance Indicators (KPIs)... Show More

Job Requirements

  • Post-secondary education or equivalent
  • Proven leadership experience in a collision repair environment or similar role
  • Attention to detail and a high degree of accuracy
  • Ability to consistently demonstrate a successful client experience
  • Communicate clearly both verbally and in writing
  • Ability to motivate others utilizing effective coaching tools and management skills

Job Qualifications

  • Post-secondary education or equivalent
  • Proven leadership experience in a collision repair environment or similar role
  • Strong communication skills both verbally and in writing
  • Ability to motivate others utilizing effective coaching tools and management skills
  • Attention to detail and a high degree of accuracy
  • Experience in budget preparation and financial management
  • Knowledge of health and safety regulations relevant to collision repair

Job Duties

  • Ensure consistent execution of WOW (Wow Operating Way) plan
  • Prepare and manage the annual and monthly operating budget of the collision center
  • Forecast, target and track monthly sales, profit and expense objectives
  • Deliver formal annual performance reviews and informal monthly performance reviews
  • Monitor and maintain all A/P and A/R relating to the Collision Center
  • Maintain a clean and organized repair facility at all times
  • Monitor all maintenance required for all shop equipment, including the paint booth
  • Provide training for all staff as necessary
  • Ensure all staff wear proper safety gear and adhere to dress code
  • Open and close the facility daily as per established procedures
  • Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates
  • Manage all estimates to ensure labor mix is within established standards
  • Manage store capacity
  • Lead and manage all repair facility personnel
  • Facilitate monthly Health & Safety and staff meetings
  • Attend monthly managers meetings
  • Attend training, information sessions and workshops recommended by Senior Leadership Team
  • Store CSI performance review and follow up within 24 hours

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location