Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $41.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Life insurance
Tuition Assistance
Paid Time Off
paid holiday time
Travel Discounts
Job Description
OTO Development is a leading hotel development and management company that operates a diverse portfolio of upscale select service, extended stay, and lifestyle hotels across key markets in the United States. With a reputation for excellence, OTO has been recognized multiple times as Developer of the Year by major brand partners, highlighting its commitment to operational excellence, outstanding guest service, and impactful community involvement. The company prides itself on its strong partnerships with top hospitality brands and maintains a focus on delivering exceptional guest experiences and operational success in all aspects of hotel management.
This exciting opportunity is ... Show More
This exciting opportunity is ... Show More
Job Requirements
- Minimum of 5 years of progressive hotel management experience
- previous successful hotel management experience with leadership and guest service results
- financial knowledge and ability to analyze financial information
- bachelor's degree or extensive relevant experience
- excellent oral and written communication skills
- prior leadership experience with direct sales efforts producing at least 50% market mix of revenues
- valid driver's license
- exceptional time management and multitasking skills
- customer service orientation
- ability to stand, sit, walk, bend, lift, and squat for extended periods
- willingness to travel occasionally
Job Qualifications
- Bachelor's degree or extensive relevant work experience
- minimum of 5 years of progressive hotel management experience
- proven success in leadership of teams and guest service results
- financial acumen to work with and understand financial data
- excellent verbal and written communication skills
- effective listening skills
- prior leadership over direct sales efforts producing at least 50% market mix of total revenues
- valid driver's license
- exceptional time management and multitasking skills
- strong customer focus with a commitment to employee and guest satisfaction
Job Duties
- Lead the property in the generation of revenue through sales and marketing efforts
- maintain strong knowledge of and relationships in the local market
- manage relationships with hotel vendors and negotiate service agreements
- review financial reports and statements to understand property performance versus budget and develop strategies to improve performance
- coach and support hotel team to effectively manage occupancy, rates, wages and controllable expenses
- manage costs within the hotel including supplies, labor, utilities, food, and beverage expenses to within budgeted parameters
- ensure service, technical skills, and other training occurs throughout the property
- establish and maintain open, collaborative relationships with direct reports and entire team
- establish a presence with team members on property and actively solicit team member feedback
- hire team members who demonstrate strong functional expertise, creativity, and leadership
- observe service behaviors of team members and provide feedback
- review comment cards, guest survey results, and other data to identify areas of improvement
- analyze service issues and develop creative solutions
- interface with customers regularly to obtain feedback on quality of product, service levels, and satisfaction
- ensure building is well maintained and operational areas meet or exceed guest expectations
- ensure policies are administered fairly and consistently and performance is evaluated and recognized
- work to ensure property meets franchise standards and is a safe and secure facility for guests and team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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