Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $115,000.00
Work Schedule
Standard Hours
Benefits
quarterly bonuses
Health Insurance
Paid Time Off
Training and Development
Retirement Plan
Employee Discounts
Safe working environment
Job Description
The Boyd Group is a leading operator of collision repair centers across North America, widely recognized for its commitment to quality automotive repair and exceptional customer service. As a dynamic and growth-oriented company, The Boyd Group focuses on delivering high standards in every aspect of vehicle repair, from technical excellence to proactive customer care. The company’s strong market presence and dedication to best practices have made it a trusted name in the collision repair industry. The Boyd Group emphasizes creating work environments that encourage employee development, safety, and teamwork, fostering a culture of professionalism and continuous improvement. Their network of... Show More
Job Requirements
- Post-secondary education or equivalent
- Proven leadership experience in a collision repair environment or similar role
- Attention to detail and a high degree of accuracy
- Ability to consistently demonstrate a successful client experience
- Clear communication skills both verbally and in writing
- Ability to motivate others utilizing effective coaching tools and management skills
Job Qualifications
- Post-secondary education or equivalent
- Proven leadership experience in a collision repair environment or similar role
- Strong communication skills both verbal and written
- Ability to motivate others using effective coaching tools and management skills
- Attention to detail and a high degree of accuracy
- Successful track record in delivering exceptional client experiences
- Ability to lead by example and maintain professionalism at all times
Job Duties
- Ensure consistent execution of WOW (Wow Operating Way) plan
- Prepare and manage the annual and monthly operating budget of the collision center
- Forecast, target and track monthly sales, profit and expense objectives
- Deliver formal annual performance reviews and informal monthly performance reviews
- Monitor and maintain all accounts payable and accounts receivable relating to the collision center
- Maintain a clean and organized repair facility at all times
- Monitor all maintenance required for all shop equipment, including the paint booth
- Provide training for all staff as necessary
- Ensure all staff wear proper safety gear and adhere to dress code
- Open and close the facility daily as per established procedures
- Conduct or coordinate daily production meetings/walks to confirm throughput and delivery dates
- Manage all estimates to ensure labor mix is within established standards
- Manage store capacity
- Lead and manage all repair facility personnel
- Facilitate monthly health and safety and staff meetings
- Attend monthly managers meetings
- Attend training, information sessions and workshops recommended by senior leadership team
- Store customer satisfaction index (CSI) performance review and follow up within 24 hours
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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