Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $44,200.00 - $66,100.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Paid holidays
Job Description
Tim Hortons is an iconic North American fast-food restaurant chain, widely recognized for its coffee and doughnuts. Since its founding in 1964, Tim Hortons has expanded to thousands of locations, dedicated to providing high-quality food and beverages while maintaining excellent customer service. Known for its welcoming ambiance, quick service, and a menu that adapts to local tastes, Tim Hortons has built a loyal customer base and continues to grow by fostering strong community connections and offering fresh, delicious products daily. The company places a strong emphasis on operational excellence, team leadership, and creating an inviting atmosphere for guests and employees... Show More
Job Requirements
- high school diploma or equivalent
- previous management experience in food service or retail environment
- ability to work in a fast paced environment
- strong organizational skills
- excellent communication abilities
- physical capability to meet postural and physical demands including lifting and standing for long periods
- familiarity with safety protocols and regulations
- commitment to quality customer service
Job Qualifications
- experience in restaurant or food service management
- strong leadership and team development skills
- knowledge of health and safety legislation
- excellent communication and interpersonal skills
- ability to manage budgets and financial targets
- problem solving and conflict resolution skills
- proficiency with operational and inventory management
Job Duties
- ordering supplies and overseeing building maintenance cleanliness and security
- accountable for production of Always Fresh standards and waste levels
- plans and works to budgets maximizes profits and achieves sales and transaction targets controls food paper labour costs and administers payrolls
- recruits new team members performance management including training and developing team members and motivating team to achieve targets
- builds the restaurants bench strength by identifying and developing high potential employees for progression
- sets goals and objectives for team
- ensures open door policy for all team members
- ensures ongoing day to day communication with all shifts through communication log or other means
- handles guest complaints and queries with professionalism and concern
- prepares reports and performance analysis documentation
- establishes relationships with the local community and undertakes activities in compliance with corporate social responsibility programs
- establishes proper security procedures and ensures safety of team members and guests
- provides leadership and direction around waste management procedures
- complies with occupational health and safety legislation
- conducts regular workplace inspections and responds to unsafe acts and conditions
- enforces employee compliance in health and safety policies
- initiates performance counseling and disciplinary actions for noncompliance
- keeps restaurant owner apprised of hazards and makes recommendations for improvements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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