Hotel Richemont

General Manager

Charleston, SC, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive compensation
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401k
Employee Discounts

Job Description

The Indigo Road Hospitality Group (IRHG) is a renowned hospitality company dedicated to providing exceptional guest experiences while fostering a family-like and supportive work environment. Founded in 2009 by Steve Palmer, IRHG operates with more than 30 locations, including boutique hotels and restaurant concepts. The company stands out in the hospitality industry by placing its people at the center of everything it does, believing that happy and well-supported employees deliver remarkable guest service. With a commitment to internal growth opportunities, competitive benefits, and a culture infused with heart and respect, IRHG has built a reputation as a leader in delivering... Show More

Job Requirements

  • 6+ years of successful managing full-service hotels
  • Ability to travel when needed for training conferences, sales meetings, etc.
  • Thrive in fast-paced and boutique hotel environments
  • Passionate about Internal Hospitality and embrace our core values
  • Strong problem resolution skills
  • Exceptional organizational skills and a keen eye for detail
  • Effective communication and collaboration skills and the ability to navigate important conversation

Job Qualifications

  • 6+ years of experience managing full-service independent boutique hotels
  • Passion for creating memorable guest experiences
  • Strong leadership and team development skills
  • Strategic business acumen in budgeting and financial forecasting
  • Exceptional organizational skills and attention to detail
  • Effective communication and collaboration skills
  • Problem resolution capabilities
  • Ability to embrace Internal Hospitality core values

Job Duties

  • Set the tone for guest experience by influencing and leading a positive, collaborative, and fun team environment where everyone is treated with respect and kindness
  • Oversee, maintain and manage food and service quality
  • Assess, implement and manage service standards by ensuring consistency across operational procedures
  • Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions
  • Create and carry out strategic business objectives that mitigate risk and maximize profit across recruitment, finance, legal, front office, housekeeping, and restaurant operations (FOH/BOH)
  • Forecast financial trends to control labor, COGs, food, and beverage cost
  • Partner with Senior Leadership Team to ensure a positive and collaborative environment
  • Lead by example and set the tone for health, safety and cleanliness throughout the property

Job Qualifications

Experience

Expert Level (7+ years)

Job Location