Rivet House

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive compensation
performance-based bonuses
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401K Plan with match
Zero-interest home loan
Employee Discounts
Maternity/Paternity Leave

Job Description

The Indigo Road Hospitality Group (IRHG) is a renowned hospitality company established in 2009 by Steve Palmer. With over 30 locations, IRHG has cemented its reputation as an innovative hotel and restaurant group that prioritizes its people above all. By fostering a family-oriented atmosphere and an exciting work lifestyle, IRHG ensures that every team member feels valued and motivated. The company believes that by taking care of its employees, it can deliver exceptional service and memorable experiences to its guests. IRHG is committed to internal growth opportunities and provides generous benefits to its team members, making it an excellent place... Show More

Job Requirements

  • 6+ years of successful managing full-service hotels
  • must have ability to travel when needed for training conferences, sales meetings, etc.
  • thrive in fast-paced and boutique hotel environments
  • passionate about Internal Hospitality and embrace our core values
  • strong problem resolution skills
  • have exceptional organizational skills and a keen eye for detail
  • effective communication and collaboration skills and the ability to navigate important conversation

Job Qualifications

  • 6+ years of experience managing full-service independent boutique hotels
  • passion for creating memorable guest experiences
  • strong leadership and team-building skills
  • excellent financial management and budgeting abilities
  • effective communication and collaboration skills
  • problem resolution expertise
  • exceptional organizational skills and attention to detail
  • ability to travel when needed for training or conferences
  • genuine commitment to Internal Hospitality and company core values

Job Duties

  • Set the tone for guest experience by influencing and leading a positive, collaborative, and fun team environment where everyone is treated with respect and kindness
  • oversee, maintain and manage food and service quality
  • assess, implement and manage service standards by ensuring consistency across operational procedures
  • achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions
  • create and carry out strategic business objectives that mitigate risk and maximize profit across recruitment, finance, legal, front office, housekeeping, and restaurant operations
  • forecast financial trends to control labor, COGs, food, and beverage cost
  • partner with Senior Leadership Team to ensure a positive and collaborative environment
  • lead by example and set the tone for health, safety and cleanliness throughout the property

Job Qualifications

Experience

Expert Level (7+ years)

Job Location