Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $64,350.00 - $89,932.35
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Paid holidays
Job Description
New York Sports Club (NYSC) and its family of brands represent a long-standing and dynamic fitness club brand with multiple locations throughout the Northeast region. Known as the local neighborhood gym, NYSC prides itself on providing its members with effective fitness results, positive lifestyle changes, and meaningful personal connections. The club achieves this through innovative programming and a knowledgeable, dedicated staff committed to improving lives through fitness. The core mission of NYSC is to continuously model and promote its guiding principles, values, and mission with integrity and pride, ensuring every member receives an outstanding fitness experience within a supportive, community-focused... Show More
Job Requirements
- 3-5 years of management in a fitness, hospitality, or retail environment
- experience in profit and loss management, revenue generation, staffing, recruiting, onboarding, retention, and development
- bachelor’s degree in business, sales, marketing, finance, or related field preferred but not necessary
- child and adult AED/CPR certified
- excellent business acumen including supervisory, leadership, analytical, decision-making, and problem-solving skills
- proven negotiation skills
- superior managerial, communication, and interpersonal skills
- highly organized with detail orientation and follow-up
- ability to work independently, prioritize responsibilities, and multi-task with urgency
- demonstrated competence in business strategy implementation using sound judgment
- excellent math skills for data analysis and profit and loss review
- thorough understanding of company’s products and competitors
- proven inventory and purchasing management skills
- ability to create positive team culture adhering to brand standards
- prior experience with CRM, LMS, HRIS, and Microsoft Office a plus
- physical ability to stand or sit for prolonged periods, lift up to 20 pounds, navigate club areas, climb stairs, and bend and lift as needed
Job Qualifications
- 3-5 years of management experience in fitness, hospitality, or retail
- experience in profit and loss management, revenue generation, staffing, recruiting, onboarding, retention, and development
- bachelor’s degree in business, sales, marketing, finance, or related field preferred
- child and adult AED/CPR certified
- excellent business acumen including supervisory, leadership, analytical, decision-making, and problem-solving skills
- proven negotiation skills and a sense of urgency for customer service and sales
- superior managerial, communication, and interpersonal skills
- highly organized with attention to detail and follow-up
- ability to work independently, prioritize, and multi-task
- competence in implementing business strategies with sound judgment
- excellent math skills for data and financial analysis
- thorough understanding of company products and competitive market
- proven track record in inventory and purchasing management
- ability to create positive team culture adhering to brand standards
- experience with CRM, LMS, HRIS, and Microsoft Office is a plus
- physical capability for prolonged standing, sitting, lifting up to 20 pounds, and mobility within the club
Job Duties
- Hold yourself and your team accountable to high standards of operational excellence
- assess club team member performance and provide ongoing feedback and development
- conduct courageous conversations and handle disciplinary measures as needed
- lead creation of results-driven culture by setting expectations and goals
- inspire cooperation and influence behavior with business acumen
- set direct and clear SMART goals for self and team
- schedule and direct meetings and events for information sharing and morale
- measure and adjust business plans for efficiency and effectiveness
- achieve monthly and annual membership and financial goals through strategic planning
- review and analyze club revenue and sales goals
- use data to project sales and adjust targets
- address business trends proactively
- evaluate market trends and implement innovations
- evaluate and monitor budgets to achieve financial objectives
- monitor and approve club profit and loss expenses with emphasis on labor and payroll
- manage payroll budgets and ensure compliance with labor laws
- oversee recruitment, training, and development of club personnel
- onboard new employees with clear immersion plans
- identify improvement opportunities through training and strategies
- develop succession planning
- source, interview, and qualify applicants
- organize and supervise club team schedules
- ensure facility and equipment walkthroughs are completed daily
- adhere to company policies and procedures
- partner with regional leader to resolve incidents
- drive revenue departments and minimize operating expenses
- maintain awareness of loss prevention
- set targets and hold team accountable
- collaborate with departments to achieve synergy
- plan fitness and membership activities
- foster community outreach
- promote and protect customer experience
- build meaningful connections on the floor
- be a resourceful and approachable manager
- maintain open communication with employees and corporate personnel
- encourage a culture of respect and collaboration
- communicate professionally via all channels
- actively listen and conduct timely follow-up
- understand and promote products and services
- stay updated on industry trends and competitors
- educate team on brand standards
- resolve service and productivity issues
- manage customer complaints timely
- identify and remove barriers to results
- manage conflict and escalate appropriately
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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