Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $42,800.00 - $64,000.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Paid training
Flexible Schedule
Job Description
Rajan Restaurant Partners DBA Dunkin' is a prominent franchise organization known for delivering high-quality coffee and baked goods through its well-established network of Dunkin' outlets. As a leading name in the quick-service restaurant industry, this franchise focuses on providing exceptional customer service while maintaining operational excellence in every location. Rajan Restaurant Partners prides itself on delivering a welcoming atmosphere for customers along with consistent product quality that meets Dunkin's rigorous standards and brand values. Operating within a framework of franchise policies and compliance regulations, the organization is dedicated to fostering a strong community presence and developing a motivated team-oriented workforce.... Show More
Job Requirements
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- Previous leadership experience in retail, restaurant or hospitality preferred or ability to show leadership
- College degree preferred
Job Qualifications
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- Previous leadership experience in retail, restaurant or hospitality preferred or ability to show leadership
- College degree preferred
- Strong analytical skills and business acumen
- Works well with others in a fun, fast-paced team environment
- On time, demonstrates honesty and a positive attitude
- Willingness to learn and embrace change
- Ability to train and develop a team including giving positive and constructive feedback
- Guest focused
- Time management
- Ability to manage conflict
- Problem solving
- Motivating others
Job Duties
- Able to perform all responsibilities of restaurant team members
- Recruit, hire, train and supervise restaurant team members, including shift leaders, team members, bakers and other support staff
- Foster a positive work environment by promoting teamwork, providing coaching and feedback and resolving conflicts
- Implement training programs to enhance team member skills and performance
- Lead by example, demonstrating a strong work ethic, professionalism, and adherence to company values
- Oversee day-to-day operations, including opening and closing procedures, cash management, inventory control, and following of brand standards and systems
- Ensure compliance with health and safety regulations, food handling guidelines, and sanitation standards
- Create and maintain a guest focused culture in the restaurant
- Review guest feedback results and implement action plans to drive improvement
- Develop and implement operational strategies to increase efficiency, reduce waste, and enhance overall productivity
- Ensure exceptional customer service by providing a welcoming and friendly atmosphere
- Monitor customer feedback and reviews, taking necessary steps to improve service quality and address any recurring issues
- Monitor and control food and labor costs, inventory levels, and waste to maximize profitability
- Engage with the local community, build relationships, and explore opportunities for partnerships or sponsorships
- Stay updated with industry trends and technology, competitor activities, and customer preferences to identify new business opportunities
- Communicate restaurant priorities, goals and results to restaurant team members
- Execute new product roll-outs including training, marketing, and sampling
- Completion of DCP and other vendor orders to ensure all products are fully stocked
- Conduct self-assessments and corresponding action plans for food safety and brand standards
- Ensure restaurant budget is met as determined by Franchisee
- Engage with Dunkin' and Inspire Brands Field Operations team as appropriate
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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