General Manager

Hackensack, NJ, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $150,000.00 - $160,000.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k Company Match

Life insurance

Travel Discounts

Commuter Benefits

Bonuses

Employee assistance program

Wellness Program

Professional Development

Technology Reimbursements

Job Description

HHM Hotels is a distinguished hospitality group renowned for delivering exceptional guest experiences through its portfolio of premium hotels. With a strong commitment to operational excellence and a culture centered on people and service, HHM Hotels upholds the values of capability, heart, excellence, agility, and ownership. This organization is dedicated to fostering an inclusive and diverse workplace where all employees can thrive and contribute to the company’s success. HHM Hotels offers competitive salary packages and comprehensive benefits that underscore their promise to employees' professional growth and well-being.

The role of General Manager at HHM Hotels is pivotal to the busine... Show More

Job Requirements

Associate or Bachelor’s Degree in Business Hospitality or a related field
Previous hotel management experience required
Ability to stand for extended periods walking pushing lifting up to 25 pounds bending reaching stooping using fingers and hands kneeling or crouching
Occasional travel required
Understand and implement safety and emergency procedures
Strong organizational and problem-solving skills
Excellent verbal and written communication skills
Ability to work collaboratively with diverse teams

Job Qualifications

Associate or Bachelor’s Degree in Business Hospitality or a related field
Previous hotel management experience
Strong leadership and team management skills
Financial management and budgeting expertise
Excellent communication and interpersonal skills
Ability to analyze data and implement effective strategies
Proficient in sales and marketing collaboration
Commitment to guest service excellence
Knowledge of safety and emergency procedures
Ability to travel as required

Job Duties

Interview select train schedule coach and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
Tour and visually inspect property on a daily basis
Monitor cost control property condition cleanliness quality of product and service throughout hotel
Supervise development of and revision to business plan annual budget financial reports and annual and monthly forecasts that clearly explain operational effectiveness trends and variances
In conjunction with sales leader develop and implement sales and marketing plans
Critically review reports of occupancy and revenue partner with revenue management professionals to analyze trends and implement changes to maximize room revenue
Maintain positive rapport with associates and customers and communicate regularly with the public staff corporate office and owners
Handle associate issues appropriately and in conjunction with human resources following HHM policies
Participate in community affairs and maintain positive public image for HHM and hotel
Ensure safety practices and procedures are followed and proper emergency and security procedures are maintained
Travel to attend corporate meetings sales trips and serve on committees
Monitor quality assurance scores and or guest feedback and communicate to and train associates accordingly
Create specific measurable achievable realistic and timely action plans to drive culture of guest service and above average GSS score and remedy guest service deficiencies
Oversee sales department operations and regularly participate in sales calls client visits
Participate in Chamber of Commerce and local associations to network with members of the neighborhood community
Perform other duties as requested by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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