INTOWN SUITES logo

INTOWN SUITES

General Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid Time Off
Weekly Payroll
Career growth opportunities
Sundays Off

Job Description

InTown Suites is a well-established hospitality company specializing in extended-stay hotel accommodations, offering efficient, comfortable, and affordable lodging solutions for travelers. As a part of the competitive hotel industry, InTown Suites prides itself on providing quality service and a friendly atmosphere for both guests and staff. The company fosters a diverse and inclusive culture, emphasizing career growth, employee support, and operational excellence across all properties. Through its dedication to maintaining clean, quiet environments and high guest satisfaction, InTown Suites has built a trusted reputation among budget-conscious travelers who seek a reliable home-away-from-home experience.

The role of the General Mana... Show More

Job Requirements

  • Minimum 3 years experience in management or supervisory roles
  • High school diploma or equivalent education and experience
  • Valid driver’s license
  • Current auto insurance
  • Ability to read, write and understand English
  • Proficiency in financial report analysis and forecasting
  • General computer skills including front desk systems
  • Ability to communicate effectively
  • Willingness to work long hours and handle stress
  • Physical ability to perform indoor work, stand for long shifts, lift up to 25 pounds, and work in various weather conditions

Job Qualifications

  • Minimum 3 years experience in management and supervisory experience
  • High school diploma preferred but not required
  • Valid driver’s license
  • Current auto insurance
  • Ability to read, speak, write and understand English
  • Ability to read, understand and interpret internal hotel reports
  • Sufficient mathematical skills for financial calculations
  • General computer proficiency
  • Thorough knowledge of Front Office/Front Desk management
  • Knowledge of related department operations including service standards, guest relations and up selling techniques
  • Effective communication skills
  • Flexibility to work long hours
  • Ability to manage multiple activities in stressful situations
  • Sound judgment in front office operations
  • Salesmanship and knowledge of local competitive landscape

Job Duties

  • Recruit, interview and hire all property staff
  • Training, development and support of property staff
  • Responsible for office operations, including checking-in and checking out guests, control of all money, and bookkeeping and payroll functions
  • Ensure and provide excellent guest service
  • Develop expertise on computer operating system
  • Identify and manage repair and maintenance issues
  • Identify capital expenditure needs and assist with completion of capital expenditure projects
  • Identify and follow up on life/safety issues and inspection issues
  • Maximize financial performance through revenue management and pricing recommendations
  • Meet budgets through P&L analysis and effective cost and inventory control
  • Assist in preparation of annual budgets
  • Monitor competitors for their market
  • Drive sales through local marketing
  • Develop and maintain positive relationships will all local governmental authorities
  • Assist in recruitment and training of other General Managers

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: