Steak 'n Shake

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $41,700.00 - $62,400.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Franchise Partner Program eligibility

Job Description

Steak 'n Shake is a renowned quick-service restaurant (QSR) brand that has successfully blended a rich culinary heritage with modern innovation to redefine the dining experience in the fast-food industry. Known for its commitment to hospitality, the brand focuses on ensuring every guest feels welcomed, valued, and cared for, maintaining high standards in food quality and customer service. As a leader in the QSR sector, Steak 'n Shake stands out by continuously pushing the boundaries of what quick service means, marrying traditional dining values with dynamic operational excellence.

The General Manager role at Steak 'n Shake presents a unique op... Show More

Job Requirements

  • 3+ years of QSR or fast-casual restaurant management experience
  • proven history of consistent work tenure and reliable leadership
  • deep understanding of food cost management labor optimization and operational KPIs
  • hands-on leadership comfortable working the drive through or grill when needed
  • tech-savvy with POS systems inventory platforms and invoice tools
  • strong physical stamina can lift 50 lbs stay on your feet all day and thrive in a fast-paced kitchen
  • professionalism that extends to your LinkedIn profile if you have one and resume both should tell the same story
  • track record in driving hospitality excellence and navigating change in a team setting

Job Qualifications

  • 3+ years of QSR or fast-casual restaurant management experience
  • proven history of consistent work tenure and reliable leadership
  • deep understanding of food cost management labor optimization and operational KPIs
  • hands-on leadership experience
  • tech-savvy with POS systems inventory platforms and invoice tools
  • strong physical stamina and ability to thrive in a fast-paced kitchen
  • professionalism in written and online presence
  • track record in driving hospitality excellence and change management

Job Duties

  • lead by example actively working the line prepping food maintaining cleanliness and serving guests
  • wear a professional uniform daily shirt and tie or collared blouse setting the tone for team presentation
  • ensure operational excellence across all shifts opening mid-day and closing
  • uphold all brand standards food safety practices and service protocols
  • manage food costs control inventory verify invoices and eliminate waste
  • drive labor efficiency with smart scheduling cross-training and station versatility
  • oversee inventory from the back door to the front line
  • recruit train and retain top hourly talent
  • inspire a high-performing culture centered on hospitality accountability and consistency
  • use metrics to drive decision-making speed of service food quality guest satisfaction and labor costs
  • reinforce systems and SOPs that create repeatable success

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location