Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,200.00 - $70,600.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid Time Off
Weekly Payroll
Career growth opportunities
Sundays Off
Job Description
InTown Suites is a well-established hotel chain known for providing comfortable, affordable extended stay accommodations. With a focus on delivering a quiet and clean environment, InTown Suites caters primarily to guests looking for longer-term lodging solutions, blending the convenience of hotel living with a home-like atmosphere. The company emphasizes diversity and inclusiveness within its culture, fostering a welcoming workplace where employees can thrive and grow professionally. They offer competitive benefits including health, dental, vision, life and disability insurance, a 401k with company match, and paid time off, along with career advancement opportunities. InTown Suites is committed to delivering high-quality guest... Show More
Job Requirements
- Minimum 3 years experience in management and supervisory experience
- high school diploma preferred but not required as any combination of education and experience equivalent to graduation from high school is considered
- possess a valid driver’s license
- possess current auto insurance
- have a functioning automobile
- ability to read, speak, write and understand English
- ability to read, understand and interpret internal hotel reports
- sufficient mathematical skills for financial calculations
- general computer proficiency
- thorough knowledge of front office management
- excellent communication skills
- ability to work long hours and as business demands
- ability to manage multiple activities
- ability to make effective judgments and solve problems
- knowledge of local competitive market
Job Qualifications
- Minimum 3 years experience in management and supervisory experience
- high school diploma is preferred but not required as any combination of education and experience equivalent to graduation from high school is considered
- ability to read, speak, write and understand the English language
- ability to read, understand, and interpret information found in a variety of reports and other internal hotel information
- sufficient mathematical skills to prepare forecasts and reports, calculate room revenue, average rate, occupancy percentage and labor costs, count and balance a cash bank
- general computer proficiency and thorough knowledge of Front Office/Front Desk management
- thorough knowledge of related department operations including service standards, guest relations and etiquette, and up selling techniques
- ability to compose and express thoughts in a clear and understandable way
- ability and flexibility to work long hours on a regular basis and as business conditions demand
- ability to manage multiple activities often in stressful situations, organize oneself and the efforts of others
- ability to make effective judgments on all facets of front office operations and staff
- salesmanship and knowledge of the local competitive landscape
Job Duties
- Recruit, interview and hire all property staff
- training, development and support of property staff
- responsible for office operations, including checking-in and checking out guests, control of all money, and bookkeeping and payroll functions
- ensure and provide excellent guest service
- develop expertise on computer operating system
- identify and manage repair and maintenance issues
- identify capital expenditure needs and assist with completion of capital expenditure projects
- identify and follow up on life/safety issues and inspection issues
- maximize financial performance through revenue management and pricing recommendations
- meet budgets through P&L analysis and effective cost and inventory control
- assist in preparation of annual budgets
- monitor competitors for their market
- drive sales through local marketing
- develop and maintain positive relationships with all local governmental authorities
- assist in recruitment and training of other General Managers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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