General Manager

Hillsboro, OR, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Salary

Rate:

Exact $65,000.00

Work Schedule

Flexible

Benefits

Paid Time Off

Paid vacation

Medical insurance

Dental Insurance

Vision Insurance

team member benefits

On-site training modules

Job Description

Dekha Prosperity, LLC is an established hospitality company dedicated to managing high-quality hotel properties that provide exceptional guest experiences while maintaining operational excellence. The company strives to uphold industry standards and regulations, ensuring that every aspect of hotel management is optimized for performance, guest satisfaction, and profitability. As a respected player in the hospitality sector, Dekha Prosperity, LLC is committed to offering rewarding career opportunities in a dynamic and supportive environment. The company is recognized for its focus on employee development, adherence to brand standards, and a culture that values customer service, professionalism, and continuous improvement.

The role of Ge... Show More

Job Requirements

At least 6 years progressive experience in a hotel or a related field
or a 4-year college degree and at least 4 to 5 years of related experience
or a 2-year college degree and at least 5 to 6 years of related experience
Must be proficient in Windows operating systems, company approved spreadsheets and word processing
Must have valid driver's license for the applicable state
Must be able to convey information and ideas clearly
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must work well in stressful, high-pressure situations
Must maintain composure and objectivity under pressure
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems
Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the need
Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests
Must be able to work with and understand financial information and data, and basic arithmetic functions

Job Qualifications

At least 6 years progressive experience in a hotel or a related field
or a 4-year college degree and at least 4 to 5 years of related experience
or a 2-year college degree and at least 5 to 6 years of related experience
Proficient in Windows operating systems, company approved spreadsheets and word processing
Valid driver's license for the applicable state
Ability to convey information and ideas clearly
Able to evaluate and select among alternative courses of action quickly and accurately
Ability to work well in stressful, high-pressure situations
Maintain composure and objectivity under pressure
Effective in handling workplace problems including anticipating, preventing, identifying, and solving problems
Ability to assimilate complex information and adjust as needed to meet constraints
Effective listening and resolving concerns and issues raised by co-workers and guests
Able to work with and understand financial information and data, and basic arithmetic functions

Job Duties

Approach all encounters with guests and employees in an attentive, friendly, courteous, and service oriented manner
Maintain regular attendance in compliance with Dekha Prosperity, LLC standards, as required by scheduling, which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming, which include compliance with MKM Hotels and Brand dress code and wearing a name tag when working (per brand standards)
Comply with and ensure adherence to Dekha Prosperity, LLC standards and regulations to encourage safe and efficient hotel operations
Comply with certification requirements as applicable for position to include Food Handlers, Alcohol Awareness, CPR and First Aid
Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly, and monthly basis
Tour the operating departments daily, adjusting as needed via department heads
Conduct weekly staff meetings, including weekly training sessions presented by managers and self-using the steps to effective training according to Dekha Prosperity, LLC standards, and the review of previous and future sales and operations efforts
Meet all financial review dates and corporate directed programs in a timely fashion
Hold a monthly financial review with all department managers and available supervisors
Ensure that all department heads maintain budgeted productivity levels and Dekha Prosperity, LLC standard checkbook accounting procedures
Develop managers for future advancement through competency training and corporate sponsored training programs
Participate in required M.O.D. coverage as scheduled
Maintain direct contact with and monitor the development of management trainees
Adhere to all Dekha Prosperity, LLC policies and procedures and train new managers to ensure compliance
Oversee and assist in the company budget process as required
Ensure that training in service standards is taking place in each department using the steps to effective training according to Dekha Prosperity, LLC standards
Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation
Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer
Ensure complete processing of invoices daily by using the A/P process
Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar
Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers
Ensure that employees are always attentive, friendly, courteous, and efficient in their interactions with guests, managers, and all other employees
Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses
Analyze previous and projected data to generate an accurate reforecast
Prepare and conduct all management interviews and follow hiring procedures according to Dekha Prosperity, LLC S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff
Interview all prospective final candidates for any vacant position within the hotel prior to any offer being extended
Perform all department manager performance appraisals according to Dekha Prosperity, LLC S.O.P.'s, and ensure that managers are following the standards in their administration of performance appraisals to their staff
Motivate, coach, counsel and discipline all management personnel according to Dekha Prosperity, LLC S.O.P.'s and ensure that managers are following the standards in their administration of counseling and disciplinary steps
Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments
Ensure that all employees receive fair and equitable treatment according to Dekha Prosperity, LLC S.O.P.'s
Meet all sales clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort
Be in the public areas during peak times, greeting guests and helping as needed
Maintain procedures for handling of the hotel safe specifically regarding security and initiate a monthly safe audit
Conduct bi-monthly credit meetings and take an active role in the hotel credit and collection policies
Complete required corporate training modules and become certified to train those as required
Ensure that all scheduled meetings take place on the property

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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