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Bowlero Corp

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $75,000.00 - $85,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
performance-based incentives
Paid Time Off
Healthcare coverage
Career development opportunities
Employee Discounts
Retirement Plan

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, represents one of the world’s leading location-based entertainment platforms. Operating over 360 locations throughout North America, Lucky Strike Entertainment specializes in delivering exceptional guest experiences through diverse entertainment options including bowling, arcade amusements, water parks, and family entertainment centers. The company’s expansive portfolio also includes ownership of the Professional Bowlers Association, known as the major league of bowling and a rapidly growing media entity with a massive global audience. This strong foundation of entertainment expertise positions Lucky Strike as an innovative and dynamic employer in the leisure and hospitality industry.
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Job Requirements

  • Bachelor's degree
  • 5+ years of management experience in full service kitchen, bar, restaurant, and food service operations
  • Ability to work varying shifts including weekends and holidays
  • Strong problem-solving skills
  • Ability to supervise multiple departments and team members
  • Excellent communication and organizational skills
  • Physical ability to walk, bend, stand for periods of time, and lift objects with some assistance

Job Qualifications

  • Bachelor's degree
  • 5+ years of management experience related to full service kitchen, bar, restaurant, and food service operations
  • Basic business math, accounting skills, and strong analytical and decision-making skills
  • Strong team player
  • Exceptional people developer
  • Customer service pro
  • Knowledge of POS register systems
  • Solid communication skills

Job Duties

  • Help develop financial operational plans and budgets and monitor their performance to achieve your center's financial goals including driving food and beverage sales
  • Review and control labor costs and other expenses
  • Manage the day-to-day operations of your center including scheduling, planning, organizing, and communicating effectively with your team
  • Supervise and direct regular training for all staff members ensuring proficiency in guest service, food and beverage operations, loss prevention, and company operating standards
  • Manage multiple departments efficiently and conduct regular meetings with your management team to review performance and offer direction
  • Help keep morale high for your team and address any center-level HR or loss prevention issues as they arise
  • Achieve and maintain overall guest service goals and resolve customer complaints to ensure complete guest satisfaction

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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