Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,100.00 - $67,400.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
Steak 'n Shake is a well-established American restaurant chain known for its casual dining experience, specializing in steakburgers, hand-dipped milkshakes, and a welcoming atmosphere. With a rich history spanning several decades, Steak 'n Shake prides itself on delivering high-quality, fresh food and exceptional service, consistently striving to exceed guest expectations and maintain its reputation as a preferred dining destination across the United States. The company operates numerous locations and is recognized for fostering a culture that emphasizes quality, hospitality, and team collaboration. Steak 'n Shake continues to expand and innovate, adhering to its mission of delighting customers through outstanding food... Show More
Job Requirements
- High school graduate or equivalent education preferred
- Certified in all service and production stations at Steak 'n Shake or equivalent experience
- ServSafe certified
- Understand Steak 'n Shake policies, procedures, state laws, health codes, safe food handling and sanitation procedures
- Positive, motivating communication skills
- Strong organization and time management skills
- Strong coaching and mentoring skills
- Flexible and adaptable to changing circumstances
- Ability to read, write, perform mathematical calculations and analyze data
- Demonstrate key principles: Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach
- Able to work in excess of 50 hours per week while standing, walking and stretching
- Able to lift, carry, push and pull 30 lbs
- Able to perform any task performed by a service or production associate
- Able to see across the restaurant to monitor and oversee the operation
- Able to legally operate a motor vehicle
- Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns
Job Qualifications
- High school graduate or equivalent education preferred
- Certified in all service and production stations at Steak 'n Shake or equivalent experience
- ServSafe certified
- Understand Steak 'n Shake policies, procedures, state laws, health codes, safe food handling and sanitation procedures
- Positive, motivating communication skills
- Strong organization and time management skills
- Strong coaching and mentoring skills
- Flexible and adaptable to changing circumstances
- Ability to read, write, perform mathematical calculations and analyze data
- Demonstrate key principles: Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach
- Able to work in excess of 50 hours per week while standing, walking and stretching
- Able to lift, carry, push and pull 30 lbs
- Able to perform any task performed by a service or production associate
- Able to see across the restaurant to monitor and oversee the operation
- Able to legally operate a motor vehicle
- Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns
Job Duties
- Create an environment of sales growth through guest focus and delivery of Steak 'n Shake procedures and policies
- Identify, train and develop trainers, shift managers, managers and restaurant managers
- Develop, focus and motivate the management team to consistently deliver Steak 'n Shake objectives
- Train, coach and inspire associates to deliver exceptional service, food and environment to the guest
- Lead restaurant team to deliver on key metrics and financial expectations
- Manage all restaurant costs to deliver positive cash flow
- Maintain strict compliance with food, health, safety and security standards and procedures
- Create a safe environment free of harassment
- Deliver best in class Gold Standard service
- Lead by example
- Demonstrate effective decision making and problem solving skills that support Steak 'n Shake principles
- Lead labor management system through labor report analysis, schedule approval and execution
- Has final authority over discipline and termination decisions
- Has final authority for all hiring decisions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Jobs By Filter