Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,000.00 - $70,200.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
Life insurance
Job Description
Rolling Hills Casino located in Corning, California, is a premier entertainment destination featuring a comprehensive casino resort experience. The establishment boasts approximately 850 slot machines, 10 table games, multiple food and beverage outlets, an event center, amphitheater, two hotels, an 18-hole golf course, and an equestrian center. This facility is dedicated to providing guests with an engaging and multifaceted recreational environment blending gaming, dining, entertainment, and leisure activities. Known for its commitment to service excellence and guest satisfaction, Rolling Hills Casino operates as a full-service casino resort, offering employment opportunities that ensure operational integrity and customer-centric services across all facets... Show More
Job Requirements
- Bachelor's degree from four-year college or university in Business Administration, Hospitality Management, or related field
- Graduate degree preferred
- Eight to ten years experience in gaming operations management at integrated hotel with minimum of five years executive leadership
- Any combination of education and experience totaling fourteen years may substitute
- Minimum two years Indian Gaming experience
- Must possess valid, unrestricted Driver's License
- Ability to pass extensive background check
- Demonstrated knowledge of Indian Gaming Laws and Regulations
- Ability to work in 24-hour, 7-day operation
- Ability to communicate verbally and in writing effectively
- Ability to analyze and interpret business journals, technical procedures, and government regulations
- Ability to work with mathematical concepts such as probability and statistical inference
- Ability to make rapid decisions with limited data
- Ability to develop and administer large operational budgets
- Ability to present oral and written reports
- Ability to handle physical demands indicated
- Willingness to work variable shifts including 24-hour schedule
- Ability to pass background investigation
Job Qualifications
- Bachelor's degree in Business Administration, Hospitality Management, or related field
- Graduate degree in Finance, Business Administration, Marketing, or similar fields preferred
- Eight to ten years experience in gaming operations management at integrated hotel properties with 500+ machines
- Minimum of five years in executive leadership roles
- Knowledge of Indian Gaming Laws, State Compacts, and Federal Gaming Regulations
- Excellent organizational, communication, and leadership skills
- Ability to develop operational plans and manage budgets
- Strong problem-solving skills under pressure
- Experience using performance metrics
- Ability to draft complex reports and give presentations
- Valid, unrestricted Driver's License
Job Duties
- Responsible for the overall direction, coordination, and evaluation of all casino resort departments
- Maximize revenue generation managing profit centers
- Develop, implement, and monitor operational business plans ensuring compliance with casino resort goals
- Execute service excellence plans across all resort departments
- Provide a competitive gaming product and crafted guest experience
- Develop and execute strategic marketing plans including brand management and promotional marketing
- Oversee food and beverage strategy, programming, pricing, and quality standards
- Control labor and operating costs to maximize margins
- Mentor and provide direction to gaming division management
- Establish effective communication across organizational levels
- Engage with customers regularly to identify opportunities for improvement
- Provide recommendations to increase revenue, reduce costs, and enhance customer service
- Collaborate with the CEO to improve performance and profitability of gaming activities
- Manage direct reports offering guidance and professional growth support
- Identify training needs and provide development opportunities for all team members
- Develop, implement, and monitor department budgets
- Structure departments and enforce policies ensuring operational compliance
- Prepare and present operational reports to Tribal Council and other entities
- Lead casino resort renovation and expansion projects
- Establish internal operating procedures and safeguards
- Ensure effective cash management and timely financial transfers
- Maintain business relationships with creditors, merchants, and guests
- Establish game product programming, hours, and pricing
- Maintain accountability for performance and evaluation of departmental managers
- Perform additional duties as assigned, with work schedule subject to change
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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