Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,200.00 - $72,000.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Flexible Schedule
Job Description
Excel Fitness is a well-established fitness club company dedicated to promoting health, wellness, and personal growth within its communities. Operating multiple clubs across various regions, Excel Fitness focuses on delivering exceptional service and maintaining high standards of operations to ensure every member has a positive experience. The company embraces a culture rooted in its core values, mission, and vision, emphasizing leadership development, team collaboration, and member satisfaction. Employees at all levels are encouraged to grow both personally and professionally, fostering a supportive and motivating work environment that aligns individual goals with the company’s career path opportunities. As part of its... Show More
Job Requirements
- Must be at least 18 years of age
- High school diploma or equivalent
- Minimum six months management experience in a related field
- CPR/AED certification or willingness to obtain within first 30 days
- Ability to lead, inspire, and develop a team
- Familiarity with company mission and operational requirements
- Strong communication skills
- Team-oriented mindset
- Critical thinking and problem-solving abilities
- Ability to manage sensitive and confidential situations
- Proficiency in relevant software applications
Job Qualifications
- Must be at least 18 years of age
- High school diploma or equivalent required
- Minimum six months of equivalent management experience required
- Prior experience as Assistant Manager with Excel Fitness preferred
- CPR/AED certification required or must complete within first 30 days
- Proven leadership and supervisory skills
- Familiarity with Excel Fitness mission, values, vision, culture, and Planet Fitness brand
- Demonstrated confidence and leadership to manage a team
- Effective communication skills with internal and external customers
- Team-oriented, motivated, and well-organized
- Ability to think critically and proactively solve problems
- Capable of handling difficult situations and confidential information
- Proficiency in Microsoft Excel, Word, DataTrak, Workday, Service Channel, and related applications
Job Duties
- Cultivate the next generation of leaders by identifying strengths and training opportunities for team members
- Lead the Assistant Manager in strategizing member attraction and retention based on Excel Core Values
- Ensure team proficiency in Planet Fitness mobile app, tablet, and POS operations
- Maintain up-to-date certifications, trainings, marketing plans, and operational updates
- Utilize club reporting platforms to align with company metrics and KPIs
- Manage club budget ensuring expenses are within budget and club profitability
- Oversee, supervise, and inspire Team Players to perform at their best
- Identify training needs and ensure staff meet Excel standards
- Conduct regular audits for club presentation and adherence to standards
- Enforce company policies and promptly address non-compliance
- Conduct Team Player Assessments and competency evaluations
- Communicate with members to provide high-level member service
- Create job postings, interview, hire, and train new Team Players
- Actively coach and document performance management
- Collaborate with RM, Sr. GM, AM, and HR on counseling and terminations
- Perform daily club walkthroughs and delegate to uphold cleanliness and service standards
- Lead club meetings to reinforce policies and culture
- Manage work orders with Facilities, regional management, and vendors
- Collaborate on maintenance and club construction projects
- Oversee fitness equipment extractions and installations
- Initiate community events and outreach activities
- Manage club inventory and place necessary orders
- Mentor Assistant Manager for potential GM roles
- Authorize expenditures and refunds within approved limits
- Maintain availability off-shift for operational support
- Ensure club operations run smoothly with full shift coverage
- Fill in or ensure coverage for Assistant Manager as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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