Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,000.00 - $64,300.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Free Food
Paid Time Off
Insurance reimbursement plans
Job Description
Heirloom Restaurant Group is a distinguished restaurant brand management company that oversees more than ten unique and flourishing restaurant brands, with continuous expansion plans. As a company, Heirloom Restaurant Group prides itself on being more than just a business; it is a community of passionate individuals committed to creating meaningful dining experiences that go beyond the plate. Located at the intersection of culinary excellence and community responsibility, the company cherishes the idea that breaking bread together leads to life-changing moments and seeks to foster these moments regularly within its establishments. By honoring the bounty brought forth by local farmers and... Show More
Job Requirements
- Proven experience in restaurant management with a focus on leadership and operational excellence
- Strong financial acumen and experience in budgeting and financial analysis
- Excellent communication and interpersonal skills
- Proficient in restaurant management software and computer applications
- Knowledge of industry trends market dynamics and customer preferences
- Ability to make strategic decisions and lead a diverse team
- Flexibility to work evenings weekends and holidays
Job Qualifications
- Bachelor's degree in hospitality management business administration or related field preferred
- Minimum of 3 years experience in restaurant management or similar leadership role
- Demonstrated success in managing budgets and financial reporting
- Strong leadership and team-building skills
- Experience with inventory control and supplier management
- Exceptional customer service and conflict resolution abilities
- Familiarity with health safety and sanitation regulations and compliance
- Proficiency with POS systems and restaurant management software
Job Duties
- Provide overall leadership and direction for the restaurant ensuring efficient and effective daily operations
- Oversee and manage all aspects of the restaurant including front-of-house back-of-house and administrative functions
- Develop and manage budgets forecasting revenue expenses and profitability
- Monitor financial performance analyze variances and implement strategies to achieve financial goals
- Manage inventory levels and implement systems to control food and beverage costs
- Coordinate with suppliers to ensure timely and cost-effective replenishment of stock
- Develop and execute marketing strategies to drive customer traffic and increase revenue
- Plan and oversee promotional events and partnerships to enhance the restaurant's visibility
- Analyze sales data trends and customer feedback to identify areas for improvement
- Prepare regular reports for management outlining performance metrics and strategic recommendations
- Build and maintain positive relationships within the local community
- Represent the restaurant at community events and engage in outreach to enhance the restaurant's presence
- Recruit train and supervise staff members including front-of-house and kitchen personnel
- Foster a positive work environment promote teamwork and ensure staff adherence to company policies
- Ensure compliance with local state and federal regulations including health and safety standards
- Manage licensing requirements and inspections to maintain legal operations
- Collaborate with chefs and culinary staff to develop and update menus
- Determine pricing strategies based on cost analysis market trends and customer preferences
- Monitor food quality presentation and consistency to uphold the restaurant's standards
- Implement and enforce health and safety regulations to ensure a clean and safe dining environment
- Greet customers with a friendly and welcoming attitude
- Provide excellent customer service by answering questions offering assistance and processing orders accurately
- Receive and process customer orders ensuring accuracy in item selection and pricing
- Enter orders into the point-of-sale POS system promptly and efficiently
- Address customer concerns or issues related to orders payments or service
- Collaborate with senior management to resolve more complex problems
- Handle cash credit cards and other forms of payment accurately
- Provide change to customers and process transactions in accordance with established procedures
- Follow cash handling policies and procedures to prevent discrepancies
- Adhere to security measures to safeguard against theft or fraud
- Complete end-of-shift procedures including balancing cash registers and preparing reports
- Secure cash and close out the POS system accurately
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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