Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $44,200.00 - $66,100.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses
Job Description
Tim Hortons is a renowned Canadian multinational fast food restaurant known for its coffee and doughnuts. Established as a go-to spot for quick, delicious meals and beverages, Tim Hortons has grown into one of Canada's most iconic brands with a commitment to quality, community involvement, and customer satisfaction. The company operates a large network of restaurants, each dedicated to delivering the signature Tim Hortons experience. These establishments focus on providing a welcoming environment, prompt service, and high-quality products to a diverse range of customers. Tim Hortons values operational excellence, teamwork, and a strong connection with local communities, fostering a positive,... Show More
Job Requirements
- High school diploma or equivalent
- prior management experience in a fast-paced restaurant setting
- strong leadership and team-building skills
- excellent verbal and written communication
- basic math and budgeting skills
- knowledge of health and safety legislation
- physical ability to meet job demands including lifting and standing for long periods
- flexibility to work various shifts including weekends and holidays
Job Qualifications
- Proven experience in restaurant or retail management
- ability to lead, motivate and develop a team
- understanding of financial management and budgeting
- excellent communication and interpersonal skills
- knowledge of operational standards in food service industry
- familiarity with health and safety regulations
- problem-solving and conflict resolution skills
- ability to maintain high standards of guest service
- strong organizational and multitasking abilities
- commitment to upholding company policies and ethics
Job Duties
- Ordering supplies and overseeing building maintenance, cleanliness and security
- accountable for production of Always Fresh standards and waste levels
- plans and works to budgets, maximizes profits and achieves sales and transaction targets
- controls food, paper, labour costs and administers payrolls
- recruits new team members, trains and develops employees and motivates team to achieve targets
- builds team bench strength by identifying and developing high potential employees
- sets goals and objectives for team
- ensures open door policy for all team members
- maintains ongoing communication with all shifts
- provides open communication with General Manager and Restaurant Owner
- ensures compliance with all applicable legislation
- handles guest complaints and queries professionally
- prepares reports and performance analysis documentation
- establishes relationships with local community and undertakes corporate social responsibility activities
- enforces security procedures to reduce theft and ensure safety
- provides leadership around waste management procedures
- ensures compliance with occupational health and safety legislation
- uses or wears personal protective equipment as required
- follows safe work practices and procedures
- implements health and safety program
- trains and informs team members about hazards
- conducts regular workplace inspections
- responds to and corrects unsafe conditions
- reports work related injuries and illnesses
- performs accident investigations
- enforces employee compliance with health and safety policies
- takes disciplinary actions for noncompliance
- keeps Restaurant Owner informed of hazards
- recommends improvements to health and safety practices
- meets physical demands of the job including repeated reaching, manual dexterity, frequent standing and occasional lifting
- handles exposure to cold and heat temperatures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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