Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $65,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
employee discount
Career development opportunities
Franchise partner program
performance bonuses
Job Description
Steak 'n Shake is a renowned quick-service restaurant (QSR) chain recognized for its unique blend of heritage and innovation. With a focus on delivering exceptional hospitality, Steak 'n Shake offers guests a welcoming, valued, and caring experience in every visit. The company prides itself on redefining the quick-service dining sector with operational excellence and a commitment to quality and customer satisfaction. As a notable employer in the QSR industry, Steak 'n Shake provides dynamic career opportunities for driven individuals passionate about growth and leadership in restaurant management. This position is a full-time General Manager role requiring 50 to 55 hours... Show More
Job Requirements
- Three plus years of QSR or fast-casual restaurant management experience
- Proven history of consistent work tenure and reliable leadership
- Deep understanding of food cost management labor optimization and operational KPIs
- Hands-on leadership comfortable working the drive through or grill when needed
- Tech-savvy with POS systems inventory platforms and invoice tools
- Strong physical stamina able to lift 50 lbs stay on feet all day and thrive in a fast-paced kitchen
- Professionalism that extends to LinkedIn profile if available and resume telling the same story
- Track record in driving hospitality excellence and navigating change in a team setting
Job Qualifications
- Three plus years of QSR or fast-casual restaurant management experience
- Proven history of consistent work tenure and reliable leadership
- Deep understanding of food cost management labor optimization and operational KPIs
- Hands-on leadership comfortable working the drive through or grill when needed
- Tech-savvy with POS systems inventory platforms and invoice tools
- Strong physical stamina able to lift 50 lbs stay on feet all day and thrive in a fast-paced kitchen
- Professionalism that extends to LinkedIn profile if available and resume telling the same story
- Track record in driving hospitality excellence and navigating change in a team setting
Job Duties
- Lead by example actively working the line prepping food maintaining cleanliness and serving guests
- Wear a professional uniform daily shirt and tie or collared blouse setting the tone for team presentation
- Ensure operational excellence across all shifts opening mid-day and closing
- Uphold all brand standards food safety practices and service protocols
- Own the P and L manage food costs control inventory verify invoices and eliminate waste
- Drive labor efficiency with smart scheduling cross-training and station versatility
- Proactively monitor and reduce shrinkage through strong controls and real-time coaching
- Oversee inventory from the back door to the front line
- Conduct regular inventory counts with attention to accuracy and waste reduction
- Maintain strong vendor relationships and ensure tight invoice and delivery protocols
- Recruit train and retain top hourly talent
- Build a cross-functional team trained across multiple stations to maximize labor productivity
- Inspire a high-performing culture centered on hospitality accountability and consistency
- Provide clear feedback and coaching tied to operational standards and results
- Use metrics to drive decision-making speed of service food quality guest satisfaction and labor costs
- Reinforce systems and SOPs that create repeatable success
- Take pride in developing a restaurant that is clean efficient and welcoming
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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