General Manager

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $27.00 - $30.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Flexible Schedule
Professional Development

Job Description

Nothing Bundt Cakes (NbC) Bakery, owned and operated by GSP Cakes, LLC, is a renowned bakery brand known for its delicious and visually appealing bundt cakes. With multiple locations, including the Granada Hills, CA store, NbC emphasizes quality products, exceptional customer service, and maintaining a warm, welcoming atmosphere for all guests. The company prides itself on its commitment to delivering freshly baked cakes made from the finest ingredients, creating a memorable experience for its customers through both its products and outstanding hospitality. As a growing bakery business, Nothing Bundt Cakes not only focuses on cake production and sales but also... Show More

Job Requirements

  • High school diploma or GED
  • 1-3 years of leadership experience managing teams business operations and the guest experience in the retail hospitality or foodservice industries
  • demonstrated success in hiring and developing teams creating a superior service environment and achieving financial objectives
  • experience in creating productivity goals inventory par levels and team schedules and managing costs
  • foodservice safety training certificate or required to obtain within 30 days of employment
  • basic proficiency in Microsoft Word Excel and Outlook with comfort in learning new technologies
  • must have the flexibility to work various shifts including early mornings evenings weekends and holidays based on changing business demands

Job Qualifications

  • High school diploma or GED post-secondary education is a plus
  • 1-3 years of leadership experience managing teams business operations and the guest experience in the retail hospitality or foodservice industries
  • demonstrated success in hiring and developing teams creating a superior service environment and achieving financial objectives
  • experience in creating productivity goals inventory par levels and team schedules and managing costs
  • foodservice safety training certificate or required to obtain within 30 days of employment
  • basic proficiency in Microsoft Word Excel and Outlook with comfort in learning new technologies

Job Duties

  • Facilitates the opening and closing of the bakery including cash-drawer balancing and bank deposits
  • manages special orders to fulfillment via web and email for individual guests and corporate accounts as well as large complex orders and deliveries
  • works closely with the operations team to ensure sales productivity goals cake production plan and team schedule and adjusts bakery coverage based on changing business trends
  • manages and maintains inventory par levels based on production demand and sales forecast monitors stock levels processes weekly supply orders and conducts monthly inventory using R365
  • ensures NbC product service bakery environment and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures
  • responsible for store P and L and delivering key metrics results including labor margins controllable expenses COGS maintenance and supplies to maximize profitability
  • performs administrative functions including payroll processing sales labor and product inventory reporting and basic accounting procedures
  • prioritizes the guest experience models superior guest engagement and fosters a positive work environment
  • recruits and selects talent and ensures performance expectations are clearly communicated and proper training is provided to execute responsibilities effectively and enable team members to thrive
  • engages frequently with team members to gain insight into workload and progress address any challenges and course correct as needed
  • provides continuous coaching and follows up to develop team and manage performance delivers constructive feedback conducts quarterly reviews and addresses any performance issues in a timely effective manner
  • delegates important activities to the Assistant Manager assigning specific responsibilities to support the ongoing leadership of the bakery team and operation
  • identifies future leaders and cross-trains team members as appropriate to build individual capabilities and ensure adequate bakery coverage
  • maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate
  • leads proactive community outreach to increase brand visibility in the market and engage in brand-aligned events while responding appropriately to external requests for NbC contributions
  • coordinates special event participation with local businesses schools and other community organizers in the local community

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.