Wingstop - FWS

General Manager

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $23.00 - $25.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Paid Time Off
Cell phone reimbursement

Job Description

Wingstop is a prominent and rapidly growing restaurant franchise specializing in serving high-quality chicken wings with a variety of flavorful sauces and sides. As an independently owned and operated franchisee, Wingstop FWS is committed to delivering excellent dining experiences to its customers while maintaining a strong emphasis on operational excellence and team development. The company values integrity, honesty, and a culture that fosters growth and teamwork. With a focus on delivering exceptional customer service and maintaining industry-leading standards, Wingstop offers an exciting, dynamic, and supportive work environment for individuals passionate about the foodservice industry. Employment with Wingstop offers a competitive... Show More

Job Requirements

  • Minimum of 2 years of previous food service or restaurant supervisory experience
  • Food Handler Certification required
  • Experience using a computer and register (POS) system
  • Available to work flexible hours that may include mornings, evenings, weekends, late nights and/or holidays
  • Ability to lift and carry, push, or pull heavy objects up to 50 pounds, with or without reasonable accommodation
  • Ability to stand for long periods of time and work in a fast-paced environment
  • Must thoroughly understand the importance of good hygiene and food handling practices

Job Qualifications

  • Minimum of 2 years of previous food service or restaurant supervisory experience
  • Food Handler Certification required or can be obtained during onboarding training
  • Experience using a computer and register (POS) system
  • Available to work flexible hours including mornings, evenings, weekends, late nights and/or holidays
  • Spanish speaking a plus
  • Demonstrated restaurant leadership experience
  • Passion for growing the business and developing teams

Job Duties

  • Acts with integrity, honesty and knowledge that promote the culture, values, and mission of Wingstop
  • Responsible for recruiting, selecting, orienting, training, assigning, scheduling team members, in partnership with the District Manager
  • Works with both the District Manager and Human Resources to manage performance, including coaching, counseling, and disciplining team members with professional maturity
  • Communicate in a timely and effective manner with District Manager about operational and human resources issues
  • Perform regular restaurant inspections to ensure team and restaurant is meeting standards
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
  • Tracks inventory and ensures accurate record keeping
  • Identifies and resolve issues with food preparation
  • Helps team handle customer service issues with grace, courtesy and with the goal of cultivating happy, returning customers
  • Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures
  • Meets restaurant operating policies and standards, including providing quality food products, cash handling and store safety and security
  • Uses company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team
  • Strong business acumen and ability to drive results through team collaboration to achieve store metrics

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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