General Manager

Lakeland, FL, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $43,800.00 - $65,500.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k plan

Job Description

FLUENT Inc is a vertically integrated cultivator, processor, formulator, and retailer of premium cannabis products operating in several key states including Florida, Pennsylvania, New York, and Texas under the brand Fluent Cannabis. The company is committed to compassionately providing patients with access to the highest quality medical cannabis within a professional healthcare setting marked by outstanding customer service. With a patient-first approach, FLUENT ensures that its standards, practices, and performance in the medical cannabis industry are unmatched, establishing itself as a leader dedicated to excellence and innovation in patient care and product quality.

FLUENT is seeking a dynamic and experienc... Show More

Job Requirements

Bachelor's degree in Business Administration, Business Management or equivalent preferred
Two plus years of sales experience in retail operations and at least three years in a management position
Experience working in a highly regulated industry
Per state law, must be at least 21 years of age
Must successfully complete a comprehensive background check

Job Qualifications

Previous experience with retail sales
Excellent customer service skills
Leadership ability with at least five years of experience in a retail store setting or at least five years of experience in customer-facing sales in a business solutions environment
Leadership and organizational abilities
Proficient computer skills
Ability to manage employees during normal business hours in a fast-paced environment
Strong people and presentation skills and excellent written and verbal communication skills
Flexible working hours based on business needs and 10 plus hour shifts
Ability to maintain and demonstrate a positive, problem-solving attitude at all times
Community outreach experience

Job Duties

Ensure that each patient receives outstanding guest service by providing a friendly environment which includes greeting and acknowledging every guest, maintaining outstanding standards, providing solid product knowledge, and all other components of exemplary service
Analyze and measure sales trends
develop and implement plans to maximize sales and meet or exceed goals and objectives in the team and each individual member of the team
Train, supervise and evaluate all departmental employees to assure compliance with departmental SOPs
Engage and inspire store teams to achieve maximum performance by modeling behavior that fosters a sense of energy, ownership, teamwork, and personal commitment
Ensure departmental compliance with the Medical Use of Marijuana Program and HIPAA regulations including but not limited to confidentiality, training, patient record keeping, creation, review and submission of reports, preparation of policies and procedures
Ensure compliance with all policies and procedures through regular store management and staff meetings, store walk-through monthly one on one meetings with team members and audits
Performing monthly, quarterly, and annual sales reviews accompanied by written plans for improvement, as applicable
Conduct and oversee audits
Ensure proper management of pre-packaged inventory and inventory movement between the vault and dispensing stations
Partners with the Human Resources department and recommends salaries, writes appraisals, and takes disciplinary actions when required
Ensures a clean and organized dispensary for our patients
Contributes to a positive and inclusive work environment
Oversee and ensure cash management procedures are being followed, including transacting, opening, closing, depositing, reporting, maintaining, and reconciling cash with Bio Track
Engage with managers in all departments to ensure the smooth running of the dispensary, including delivery, cultivation, and security
Stays informed and knowledgeable about state and local laws, regulations, and industry news
Continually evaluate and react to performance issues and actively recruit candidates
Provides leadership for problem resolution to facilitate faster improvements and improved working relations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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