Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $49,100.00 - $73,300.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses
Job Description
The hiring establishment is a well-known fast-food restaurant brand, Wendy's, operating in Shreveport, LA. Wendy's is renowned worldwide for its quality food products, exceptional customer service, and strategic marketing within the fast-food industry. The company maintains a strong community presence by adapting local marketing strategies and continuously improving customer satisfaction through well-trained staff and streamlined store operations. This establishment values not only meeting but exceeding sales and profitability standards while adhering to stringent quality, service, cleanliness, and safety protocols. The employment opportunity is for a General Manager role within the restaurant, which plays a critical role in achieving the store's... Show More
Job Requirements
- College degree or equivalent experience in operations
- 1-2 years management or operations experience in the restaurant industry
- ability to perform all restaurant operations positions and functions
- strong leadership and communication skills
- ability to manage budgets and control costs
- ability to train and develop management and crew personnel
- commitment to customer service excellence
- ability to handle multiple responsibilities and work in a fast-paced environment
- knowledge of safety and compliance standards
- proficiency in managing employee relations and performance issues
Job Qualifications
- College degree or equivalent experience in operations
- 1-2 years management or operations experience in the restaurant industry
- knowledge of Wendy's operating systems and procedures
- knowledge of Wendy's policies and procedures
- skills in P&L analysis and corrective measures
- supervisory practices
- planning and budgeting skills
- interviewing practices
- training and development practices
Job Duties
- Meets budgeted sales targets
- sets controllable cost targets
- meets controllable cost targets
- develops and executes local store marketing plan
- responds to competitor activities
- develops and executes plans to improve sales and profits
- sets store budget goals monthly
- meets monthly budget goals
- communicates anticipated variances to District Manager
- resolves customer complaints within 24 hours
- trains store personnel to prepare and serve quality products
- trains store personnel in customer courtesy
- maintains store cleanliness
- writes and executes store cleaning plan
- trains managers and crew
- promotes high-performing crew
- manages production labor control and food cost
- analyzes weekly P&L reviews
- holds weekly manager meetings
- sets store priorities and writes store plans
- ensures adherence to policies and procedures
- manages employee files and time cards
- conducts manager meetings to facilitate communication
- conducts management performance reviews
- takes corrective action for performance problems
- maintains safe working conditions
- reports accidents promptly
- manages grievance process
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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