Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,200.00 - $64,600.00
Work Schedule
Flexible
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
Paid Time Off
Uniforms Provided
team member hotel discount program
Job Description
Ascent Hospitality is a prominent hospitality management company with an extensive portfolio of hotels and a robust pipeline of new properties and acquisitions. Emphasizing a people-first philosophy, Ascent Hospitality prioritizes creating memorable experiences not only for guests but also for its team members. This dedication to fostering a strong culture makes Ascent Hospitality a leader in the hospitality industry, known for its commitment to collaboration, service excellence, and continuous growth. As a hospitality company that values teamwork and unified purpose, Ascent Hospitality seeks individuals who thrive in dynamic environments and demonstrate passion in serving others, strong communication skills, and the... Show More
Job Requirements
- Must have a college education preferred
- 3-5 years prior experience as a general manager
- proven experience as hotel manager or relevant role with emphasis on sales
- excellent written and verbal communication and interpersonal skills
- ability to multi-task and work well under pressure
- strong leadership skills
- proficiency in Microsoft Office applications
- valid driver’s license and ability to operate a vehicle
- reliable and ethical
- employee centric
- customer centric
- positive and accommodating attitude
Job Qualifications
- Proven experience as hotel manager or relevant role with an emphasis on sales
- must have 3-5 years’ prior experience as a general manager
- college education preferred
- understanding of all hotel management best practices and relevant laws and guidelines
- demonstrable aptitude in decision-making and problem-solving
- reliable with an ability to multi-task and work well under pressure
- outstanding leadership skills and a great attention to detail
- excellent written and verbal communication and interpersonal skills
- well organized and detail-oriented
- ability to identify operational performance, productivity, and efficiency gaps and implement measures to correct
- must be able to effectively lead and motivate a team
- proficiency in Microsoft Office applications
- previous sales experience preferred
- must have a valid driver’s license and be able to operate a vehicle to meet with clients
Job Duties
- Manages all sources of revenue including the rooms, housekeeping, food and beverage, engineering, and other departments
- assists in the development and implementation of sales and marketing programs and quarterly sales strategy reports
- actively participates in sales discussions, meetings, plans and sales calls
- involved in community and/or government affairs
- creates the hotel’s annual budget and monitors the performance of the hotel throughout the year
- manages the hotel through a hands-on approach, motivating employees, ensuring employee development and retention and conducting regular employee meetings
- ensures outstanding guest service and adherence to all brand standards
- protects the hotel and its assets through enforcing and maintaining a preventative maintenance program
- adheres to all franchise and company procedures and regulations as well as standard operating procedures
- complies with all corporate accounting procedures
- inspects property daily and enforces the implementation of actions toward the safety, comfort, and cleanliness of the hotel and guest satisfaction
- conducts daily huddle to include all employees
- holds weekly leadership meetings with agenda
- selects, trains, and directs department managers and supervisors and other employees as necessary
- monitors performance, develops and guides employees in career paths
- conducts performance appraisals and personal development plans for management staff and takes action for disciplinary measures as needed
- aggressively reduces accidents and minimizes worker's compensation and unemployment claims
- remains highly visible and readily available for guests at all times
- takes initiative to offer assistance or answer questions throughout the hotel
- thoroughly understands and implements the brand service culture
- adheres to action plans and budget concepts
- safeguards the realization, tracing and adjustment of deviations
- develops actions for improvement and cost savings
- coordinates planning of management team with regard to time-tables, work schedules, recruitment and training of employees
- available to work front desk shifts as needed when running below 30%
- involves and follows up on all guest complaints, incidents and accidents
- maintains contacts with public authorities in regards to licensing
- attends monthly department employee meetings whenever possible
- performs other duties as required
- provides a professional image at all times through appearance and dress
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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