GENERAL MANAGER

Newark, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $256,400.00 - $335,000.00

Work Schedule

Flexible

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development programs

wellness programs

Job Description

Hyatt Hotels Corporation is a globally recognized leader in the hospitality industry, renowned for its commitment to caring for people so they can be their best. Hyatt operates a portfolio of luxury and lifestyle hotels and resorts worldwide, emphasizing authentic guest experiences, innovative services, and community engagement. The company fosters a culture centered on empathy, integrity, respect, inclusion, experimentation, and wellbeing, which is reflected in every aspect of its operations and brand presence. Hyatt's dedication to sustainability and technological advancement underscores its position as a premier management company in the hotel and hospitality sector.

The role of General Man... Show More

Job Requirements

minimum bachelor’s degree in hospitality management or related field
at least 5 years of progressive leadership experience in luxury or lifestyle hotel management
demonstrated success managing financial performance and property operations
strong interpersonal and communication skills
ability to work flexible hours including nights and weekends
experience in strategic planning and team development
proficiency with hospitality technology systems
commitment to uphold Hyatt’s standards and values
willingness to engage with community and drive brand reputation
fluency in English
legal authorization to work in the country
ability to lead diverse teams in high-pressure environments

Job Qualifications

minimum 2 years experience as general manager in a lifestyle or high-profile 4 or 5-star hotel in a major cultural hub
proven ability to create high-energy environments integrating nightlife, gastronomy, and artistic expression
strong commercial acumen with expertise in revenue management and market trend analysis
preferred experience in New York City union environment
experience leading complex multi-outlet food and beverage operations
visionary approach to hotel programming and guest experience design
passion for arts, music, and entertainment industries with track record of cultural integration
exceptional leadership skills to inspire and mentor diverse teams
strong multitasking and attention to detail
vibrant, highly social personality to engage guests and build community
adaptability to non-traditional schedules including late nights

Job Duties

manage owners' assets with a focus on maximizing returns and Hyatt's value proposition
develop, execute, and evolve multi-year property business strategies focused on brand positioning
maintain positive relationships with property ownership on behalf of Hyatt
utilize data insights to inform business decisions
oversee property financials including departmental profit and loss and financial reporting
challenge and improve practices to meet guest and customer quality expectations
optimize sales and revenue management strategy for growth and profitability
maintain a well-maintained facility preserving asset value
lead capital planning and owner capital utilization for property improvements
embrace technology and digital initiatives to enhance performance and connectivity
ensure safety of colleagues and guests
align operations, guest service, and commercial offerings with the brand
promote environmental sustainability
balance needs and support of leaders, colleagues, guests, customers, owners, and community reputation
adapt to change with sound judgement and data-driven problem solving
drive strategic vision and execution through property leaders
build accountability and achieve shared success
act quickly on customer and colleague feedback
improve systems and eliminate barriers for seamless guest experiences
foster collaborative environment with open communication
plan proactively under ambiguous or stressful situations
execute talent agenda to recruit, hire, develop and retain an inclusive workforce
support brand ambassador role understanding among colleagues
delegate skillfully and develop alternative work methods
coach and mentor future leaders
identify development assignments including cross-functional opportunities
engage with local business partners and maintain positive brand reputation
build strong talent pipeline
measure and improve colleague engagement
promote and role model Hyatt's values of empathy, integrity, respect, inclusion, experimentation, and wellbeing
listen attentively to colleagues and guests with empathy and respond compassionately
cultivate inclusive workplace respecting all colleagues
support colleagues balance competing demands and prioritize self-care
maintain open, honest, and appreciative communication
demonstrate open-mindedness and embrace diverse perspectives
uphold highest ethical standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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