Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $120,000.00 - $130,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Insurance enrollment
Paid Time Off
Holiday pay
401(k)
Hotel and travel discounts
Professional Development
promotion opportunities
Job Description
First Hospitality is a leading hotel development, investment, and management company headquartered in Chicago. Established in 1985, this forward-thinking organization is renowned for its strategic vision that emphasizes creating value through excellence and a willingness to embrace innovative approaches. As a company deeply rooted in its commitment to quality, First Hospitality prides itself on fostering a high-performing and diverse workforce, where the unique differences of employees are respected and valued. This inclusive work environment is characterized by collaboration, flexibility, and fairness, driving the company's mission to meet and exceed the dynamic needs of its wide-ranging clientele. As an Equal Opportunity... Show More
Job Requirements
- Bachelor's degree or equivalent education and experience
- Five plus years of hotel management experience
- Experience or involvement with sales and revenue management preferred
- Valid driver's license
- Excellent verbal and written communication skills including strong diplomacy and problem solving
- Strong administrative skills with intermediate Microsoft Office experience
- Ability to speak, read, and write in the primary workplace language
Job Qualifications
- Five plus years of hotel management experience, preferably with the same brand
- Experience or involvement with sales and revenue management preferred
- Bachelor’s degree or equivalent education and experience
- Valid driver’s license
- Excellent verbal and written communication skills, including strong diplomacy and problem-solving abilities
- Strong administrative skills with intermediate experience in Microsoft Office
- Proficient in speaking, reading, and writing the primary language used in the workplace
Job Duties
- Proactively address guest concerns by ensuring appropriate, accessible, and convenient amenities and service offerings
- Effectively manage budgeted revenue by partnering with sales and revenue management
- Control purchasing to ensure effective management of controllable expenses
- Hire, train, and motivate an effective hotel team to deliver on guest expectations
- Promote a diverse and inclusive environment for all hotel guests and associates by building relationships with hotel leaders to promote a positive culture
- Lead the hotel team through personal example while inspiring hotel leaders to uphold the culture of the company and hotel
- Effectively communicate with all hotel departments to ensure availability of supplies and tools needed to perform work
- Listen to guests and empathize with their challenges and act on guests concerns
- Always maintain professionalism consistent with hotel brand and company expectations
- Know, maintain, and communicate hotel emergency procedures
- inform and assist guests and operations in emergencies
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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