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Glass America

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $47,500.00 - $71,000.00
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Work Schedule

Standard Hours
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Benefits

Annual paid time off
Paid parental leave
Paid holidays
Medical insurance
prescription drug coverage
Dental Insurance
Vision Insurance
401(k) retirement plan
short-term disability
Life insurance
Continuing education opportunities
Uniform Stipend

Job Description

Gerber Collision & Glass is a leading collision repair company in North America, renowned for its expansive network of over 1000 locations and a dedicated team of more than 10,000 professionals across the United States and Canada. With over 80 years of experience in the collision repair industry and generating over 3 billion dollars in sales, Gerber Collision & Glass prides itself on high-quality service and a commitment to delivering exceptional customer experiences. The company’s mission is to WOW every customer and continually be the best in the industry. As a company that values diversity and inclusivity, Gerber warmly welcomes... Show More

Job Requirements

  • Post-secondary education or equivalent
  • Proven leadership experience in a collision repair environment or similar role
  • Attention to detail and a high degree of accuracy
  • Ability to consistently demonstrate a successful client experience
  • Communicate clearly both verbally and in writing
  • Ability to motivate others utilizing effective coaching tools and management skills

Job Qualifications

  • Post-secondary education or equivalent
  • Proven leadership experience in a collision repair environment or similar role
  • Strong communication skills, both verbal and written
  • Ability to coach and motivate team members effectively
  • Attention to detail and high degree of accuracy
  • Experience managing budgets and financial forecasting
  • Knowledge of safety protocols and facility maintenance

Job Duties

  • Ensure consistent execution of WOW (Wow Operating Way) plan
  • Prepare and manage the annual and monthly operating budget of the collision center
  • Forecast, target and track monthly sales, profit and expense objectives
  • Deliver formal annual performance reviews and informal monthly performance reviews
  • Monitor and maintain all A/P and A/R relating to the Collision Center
  • Maintain a clean and organized repair facility at all times
  • Monitor all maintenance required for all shop equipment, including the paint booth
  • Provide training for all staff as necessary
  • Ensure all staff wear proper safety gear and adhere to dress code
  • Open and close the facility daily as per established procedures
  • Conduct or coordinate daily production meetings/walks to confirm throughput and delivery dates
  • Manage all estimates to ensure labor mix is within established standards
  • Manage store capacity
  • Lead and manage all repair facility personnel
  • Facilitate monthly health and safety and staff meetings
  • Attend monthly managers meetings
  • Attend training, information sessions and workshops recommended by Senior Leadership Team
  • Store CSI performance review and follow up within 24 hours

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location