Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
Work Schedule
Standard Hours
Flexible
Benefits
competitive pay
Performance-based annual raises
Medical insurance
Dental Insurance
Vision Insurance
Domestic partnership benefits
Paid parental leave
FSA and HSA with employer contribution
Commuter benefit Program
Retirement savings 401(k) with company match
Employee assistance program
Paid Time Off
Discount Program
Flexible work schedule
Career growth opportunities
Job Description
Potbelly is a well-established sandwich shop brand known for delivering a unique customer experience characterized by a welcoming atmosphere, quality food, and a fun environment for both team members and guests. The company prides itself on fostering a culture of belonging, teamwork, and positive energy, making Potbelly not just a dining destination but a vibrant community hub. With several locations across various regions, Potbelly has grown into a popular quick-casual restaurant emphasizing fresh ingredients, innovative sandwiches, and friendly service. This growth is supported by its leadership’s dedication to continuous improvement, employee development, and local community engagement.
The General Manage... Show More
The General Manage... Show More
Job Requirements
- Ability to stand or walk for 8-9 hours as needed
- Ability and stamina to work a minimum of 45 hours per week
- Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
- Open availability
- Maintain eligibility requirements for employment
- Illinois applicants must become food safety certified within 30 days of employment
- Friendly and customer service oriented
- Desire to delight customers with great food and good vibes
- Enjoy working in a fast-paced environment
- Team player
- Enjoy problem solving
- Enjoy higher levels of noise from music, customer and employee traffic
- Ability to manage potential allergens including peanut products, egg, dairy, gluten, soy, seafood and shellfish
Job Qualifications
- Minimum of at least 2 years as a general manager in a restaurant or retail environment with P&L responsibility preferred
- Strong written and verbal communication skills
- Strong organizational skills and ability to multitask
- Ability to build and develop strong teams and handle conflict resolution
- Strong interviewing skills
- Ability to write effective schedules and maintain labor goals
- Microsoft Office skills
- Strong business acumen
- Ability to understand and interpret financial reports
Job Duties
- Train, coach, and develop all shop team members to realize their potential
- Assess staff abilities and create and implement effective development plans
- Interview, select and hire great people who represent Potbelly values
- Develop and maintain Good Vibes culture that fosters strong attraction and retention
- Effectively schedule associates, certified trainers and shift leaders
- Update communication board with critical shop information
- Hold regular meetings with key shop staff
- Effectively delegate tasks to team and ensure a high standard of execution
- Ensure all security procedures are followed
- Ensure back-of-the-house procedural standards are met
- Count drawers and follow proper daily cash handling procedures
- Effectively drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposes
- Control cost of goods, variances and inventories within the shop
- Create a marketing plan and lead local shop marketing to increase sales
- Control assigned P&L line items
- Spend 80 to 90 percent of time on the shop floor in the front of the house
- Maintain deadlines and prioritize while running an effective shift
- Comply with health and safety standards for food, cleanliness and safety
- Effectively handle customer complaints and issues
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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