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Atria Senior Living

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $71,000.00 - $85,200.00
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Benefits

Paid holidays
Paid Time Off
Annual anniversary rewards
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
retirement savings plan
401(k) employer match
Tuition Reimbursement

Job Description

Atria Senior Living is a leading provider of senior living communities dedicated to creating environments where both employees and residents can thrive. Known for their warm, welcoming communities, Atria Senior Living offers a diverse range of living options designed to meet the varying needs of seniors. With an emphasis on quality care, innovative service, and a commitment to fostering genuine connections, the company has established itself as a trusted name in the senior care industry. Atria Senior Living is renowned for its supportive company culture, which values teamwork, professional growth, and a healthy work-life balance. Employees are treated as part... Show More

Job Requirements

  • Bachelor's degree in business administration, healthcare administration, hospitality, or related field preferred
  • Two to four years of experience in operations management
  • Successful work history in senior living, long-term care, hospitality, restaurant or retail management, or other related fields
  • Demonstrated success in operating and maintaining a customer service focused workforce
  • Experience in recruiting, training, and developing team members
  • Understanding of facilities management
  • Proficient knowledge of computer systems and Microsoft Office Suite
  • Compliance with the Company's Motor Vehicle Policy standards
  • Possession of a valid driver's license
  • Ability to perform driving responsibilities if required
  • Availability for on-call and overnight coverage
  • Ability to work flexible hours and fill various positions as needed

Job Qualifications

  • Bachelor's degree in business administration, healthcare administration, hospitality, or related field preferred
  • Two to four years of experience in operations management with demonstrated success in meeting financial goals specific to senior/retirement living, assisted living, long-term care, hospitality, restaurant or retail management, or other related fields
  • Successful work history in senior living, long-term care, hospitality, restaurant or retail management, or other related fields
  • Demonstrated success in operating and maintaining a quality, customer service focused workforce
  • Experience in successfully recruiting, training, and developing team members
  • Understanding of performance management expectations as guided by the Company
  • Understanding of facilities management and ensuring systems are maintained properly
  • Proficient knowledge of computer systems
  • Microsoft Office Suite
  • Must satisfactorily meet and be in compliance with the Company's Motor Vehicle Policy standards
  • Position may require driving responsibilities (may use Company provided vehicle and/or personal vehicle)
  • Must possess a valid driver's license

Job Duties

  • Partner with the Regional Vice President in the development of all sales and operations strategies and tactics for the community consistent with the Company's objectives and expectations
  • Regularly communicate community performance with Regional Vice President
  • Supervise and partner with Community Sales Manager to assess competitive threats, sales plans, and engage in business-to-business sales calls
  • Perform scheduled marketing and sales activities, including but not limited to calls, tours, and sales meetings, resulting in increased census
  • Implement successful strategies regarding labor, occupancy, expenses, and overall quality enhancement, and review and redirect activity, if necessary
  • Assist in the development of community budgets and capital requirements, including forecasting and approving all expenses
  • Act as a liaison between field operations and the Support Center, building strong relationships with Support Center resources
  • Perform regular reviews of and make recommendations on all aspects of building needs and preventative maintenance
  • Provide on-call and overnight coverage as specified by schedule or as needed
  • Able to work in various positions at the community and fills in as needed due to training, PTO coverage, absences, etc.
  • Build a high-performing team and keep engagement high with employee satisfaction and engagement scores meeting or exceeding Company standards
  • Responsible for interviewing, hiring, training, scheduling, developing, and performance managing assigned staff
  • Meet financial management requirements for the community
  • Maintain a safe working and living environment
  • Conduct monthly resident and staff meetings to communicate effectively and regularly
  • Develop and maintain positive relationships with key stakeholders including governmental agencies, business partners, community groups
  • May perform other duties as needed and/or assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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