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Smokey Bones

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $75,000.00
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Work Schedule

Flexible
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Benefits

flexible scheduling
Perks from day one
Free Meals on shifts
meal discounts
Employee Life Assistance Program
college scholarships
Multiple health care plans
Dental Insurance
Vision Insurance
accident insurance
critical illness coverage
short-term disability
long-term disability
whole life insurance
preferred legal plan
patient planning and advocacy services

Job Description

Smokey Bones is an industry-leading full-service restaurant chain renowned for its mouth-watering barbecue, award-winning ribs, and vibrant dining experience across 63 locations in 16 states. Established as a beloved destination for lunch and dinner, Smokey Bones offers an extensive menu featuring slow-smoked and fire-grilled meats along with a full bar that includes a variety of bourbons, whiskeys, domestic and international craft beers, and handcrafted signature cocktails. The company has built a strong reputation for delivering consistent, high-quality food and memorable guest experiences whether dining in, ordering online, catering events, or enjoying takeaway. Smokey Bones prides itself on fostering a welcoming... Show More

Job Requirements

  • Previous general manager experience in a full service restaurant with full bar
  • computer knowledge including Excel, Windows, and POS
  • results driven and trustworthy
  • team oriented
  • ability to engage and coach team members
  • passion for hospitality industry
  • able to stand for 10 hours
  • able to lift 50 pounds
  • proven experience growing teams and managing business
  • successful pre-employment screening including drug test and background check

Job Qualifications

  • Previous general manager experience in a full service restaurant with full bar
  • strong computer knowledge including Excel and POS systems
  • demonstrated ability to engage and develop team members
  • proven leadership and talent cultivation skills
  • business acumen managing multi-million dollar restaurant operations
  • passion for hospitality and creating excellent guest and employee experiences

Job Duties

  • Coach teammates and managers on delivering excellent guest experience
  • anticipate, identify, and resolve guest experience issues
  • interact positively with guests and solicit feedback
  • handle and follow up on guest concerns and escalate as necessary
  • oversee quality and maintenance of restaurant facilities
  • model standards and expected behaviors for staff
  • facilitate training on new menu items and operational standards
  • write and approve management schedules
  • coach on operational excellence and maintenance
  • motivate staff to improve performance
  • deliver constructive performance feedback and align disciplinary actions
  • develop leadership skills in self and teammates
  • establish plans for inventory, sales growth, and guest satisfaction
  • forecast labor percentages and maintain profitable budgets
  • communicate performance improvements
  • review sales trends and initiate growth programs
  • conduct administrative duties complying with laws

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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