Steak 'n Shake

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $65,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Performance bonus
Franchise partner program

Job Description

Steak 'n Shake is a renowned quick-service restaurant (QSR) brand that has been a staple in the fast-food industry, known for its commitment to blending rich heritage with bold innovation. Established as a leader in the realm of quick-service dining, Steak 'n Shake delivers an exceptional hospitality-driven experience, ensuring that every guest feels welcomed, valued, and cared for. The brand focuses on operational excellence, team development, and maintaining a relentless dedication to service quality. This combination of traditional values and modern techniques places Steak 'n Shake at the forefront of QSR innovation, making it a prime employer for professionals seeking... Show More

Job Requirements

  • 3+ years of QSR or fast-casual restaurant management experience
  • Proven history of consistent work tenure and reliable leadership
  • Deep understanding of food cost management labor optimization and operational KPIs
  • Hands-on leadership comfortable working the drive through or grill when needed
  • Tech-savvy with POS systems inventory platforms and invoice tools
  • Strong physical stamina able to lift 50 lbs stay on feet all day and thrive in a fast-paced kitchen
  • Professionalism reflected in LinkedIn profile and resume telling the same story
  • Track record in driving hospitality excellence and navigating change in a team setting

Job Qualifications

  • 3+ years of QSR or fast-casual restaurant management experience
  • Proven history of consistent work tenure and reliable leadership
  • Deep understanding of food cost management labor optimization and operational KPIs
  • Hands-on leadership comfortable working the drive through or grill when needed
  • Tech-savvy with POS systems inventory platforms and invoice tools
  • Strong physical stamina able to lift 50 lbs stay on feet all day and thrive in a fast-paced kitchen
  • Professionalism reflected in LinkedIn profile and resume telling the same story
  • Track record in driving hospitality excellence and navigating change in a team setting

Job Duties

  • Lead by example actively working the line prepping food maintaining cleanliness and serving guests
  • Wear a professional uniform daily shirt and tie or collared blouse setting the tone for team presentation
  • Ensure operational excellence across all shifts including opening mid-day and closing
  • Uphold all brand standards food safety practices and service protocols
  • Own the P&L manage food costs control inventory verify invoices and eliminate waste
  • Drive labor efficiency with smart scheduling cross-training and station versatility
  • Proactively monitor and reduce shrinkage through strong controls and real-time coaching
  • Oversee inventory from the back door to the front line
  • Conduct regular inventory counts with attention to accuracy and waste reduction
  • Maintain strong vendor relationships and ensure tight invoice and delivery protocols
  • Recruit train and retain top hourly talent
  • Build a cross-functional team trained across multiple stations to maximize labor productivity
  • Inspire a high-performing culture centered on hospitality accountability and consistency
  • Provide clear feedback and coaching tied to operational standards and results
  • Use metrics to drive decision-making speed of service food quality guest satisfaction and labor costs
  • Reinforce systems and SOPs that create repeatable success
  • Take pride in developing a restaurant that's clean efficient and welcoming

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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