Spenga

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,000.00 - $90,000.00
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Work Schedule

Flexible
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Benefits

401(k)
bonus
competitive salary
Employee Discounts
Flexible Schedule
Opportunity for advancement
Professional Development

Job Description

SPENGA is a dynamic and rapidly expanding fitness company dedicated to delivering the best comprehensive workout experience in each neighborhood they serve. Founded on the innovative concept of integrating spin, strength, and yoga into a singular 60-minute workout, SPENGA has successfully opened over 50 studios and sold more than 250 territories to date. As a franchise-driven enterprise, SPENGA emphasizes community, health, and wellness, fostering environments where both members and staff thrive. The company prides itself on creating inclusive fitness spaces that offer not only intense workouts but also a sense of belonging and ongoing motivation. With significant growth on the... Show More

Job Requirements

  • Bachelor's degree or equivalent experience
  • minimum 3 years of leadership experience in fitness, hospitality, retail, or wellness
  • proven sales performance and customer engagement skills
  • strong communication and interpersonal skills
  • ability to manage budgets and operational processes
  • proficiency with performance dashboards and KPIs
  • ability to work flexible hours including evenings and weekends
  • reliable transportation and legal authorization to work in the United States

Job Qualifications

  • Proven leadership and management experience
  • fitness, hospitality, retail, or wellness industry preferred
  • strong background in sales and customer engagement
  • track record of hitting targets
  • ability to motivate, develop, and hold a team accountable
  • high business acumen with ability to interpret KPIs and make data-driven decisions
  • excellent communication skills and a warm, confident, professional presence
  • creative mindset with ability to execute marketing initiatives and events
  • organized, reliable, self-driven, and committed to operational excellence
  • passion for health, fitness, and creating meaningful community relationships

Job Duties

  • Recruit, hire, train, coach, and inspire a high-performing team of instructors and front-desk staff
  • establish clear performance expectations and accountability structures
  • lead monthly team meetings, communicate goals, and reinforce the SPENGA culture
  • maintain a positive, professional, and motivating environment for both staff and members
  • own studio sales performance, including membership conversions, upsells, and retention metrics
  • lead by example with consistent sales activity such as tours, calls, texts, and follow-up
  • implement member lifecycle systems including lead nurturing, onboarding, engagement, and win-backs
  • review performance dashboards and KPIs weekly with the Owner and adjust tactics accordingly
  • oversee local marketing strategy including digital marketing coordination, referral programs, and in-studio promotions
  • build and maintain partnerships with local businesses, corporate wellness programs, influencers, and community organizations
  • plan and execute events to elevate brand awareness and drive traffic like pop-ups, open houses, charity classes, and corporate team sessions
  • collaborate with ownership to optimize ad campaigns, funnels, landing pages, and lead quality
  • ensure the studio environment meets SPENGA's standards in cleanliness, safety, hospitality, and aesthetic
  • manage schedules, payroll, and staffing coverage to support optimal class capacity and service levels
  • oversee equipment maintenance, repairs, ordering, and vendor communications
  • implement and refine standard operating procedures to ensure consistency, efficiency, and operational excellence
  • address member concerns promptly and professionally
  • deliver timely and accurate weekly, monthly, and quarterly reports
  • manage budgets, expenses, inventory, and cost controls
  • support implementation of strategic growth initiatives set by ownership
  • maintain compliance with SPENGA corporate standards and franchise requirements

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.