Burger King - Schuster Enterprises, Inc. logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $43,600.00 - $65,200.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
Employee assistance program

Job Description

Burger King is a globally recognized fast-food restaurant chain renowned for its flame-grilled burgers and commitment to delivering exceptional customer service. With thousands of locations worldwide, Burger King has built a reputation for providing high-quality food in a friendly and efficient environment. The company emphasizes employee development, operational excellence, and customer satisfaction as key drivers of business success.

The role of the General Manager (Restaurant General Manager - RGM) at Burger King is a pivotal leadership position responsible for managing the daily operations of a single restaurant, typically overseeing between 10 to 45 employees. This management role ensures th... Show More

Job Requirements

  • Must be 18 years of age or older
  • Has an automobile with the required insurance coverage available to drive for the Company
  • Valid Driver's License
  • 1-2 years of restaurant management experience
  • Complete all internal certification programs

Job Qualifications

  • Excellent oral and written communication and interpersonal skills
  • Professional personal appearance
  • Ability to organize and prioritize various duties and work under pressures of deadlines
  • Ability to resolve problem situations immediately
  • Ability to develop execute and follow-up on action plans and management developmental plans
  • Ability to construct and work within a budget
  • Ability to read write analyze and interpret general business reports
  • Ability to apply mathematical concepts such as fractions percentages ratios and proportions to practical situations
  • Ability to interpret a variety of instructions furnished in written oral diagram or schedule form
  • Ability to use a computer and calculator
  • Ability to work flexible hours including days evenings weekends and holidays
  • Ability to work 50 - 65 hours per week up to six days a week

Job Duties

  • Operate the restaurant in an efficient manner always promoting friendly service and high-quality food
  • Maintain all areas of the restaurant clean sanitized organized and running smoothly and communicate any special needs to the District Manager
  • Exhibit a high degree of awareness in customer relations and satisfaction and promote the same to all team members
  • Recruit interview and hire or approve the hiring of all hourly team members
  • Responsible for all I-9 Form compliance with all employees hired
  • Properly train and or ascertain that all personnel are properly trained
  • Monitor product inventory ensuring all items are dated and planning proper stock rotation and maintaining constant control of the various storage facilities
  • Purchase and receive all items and check each invoice for accuracy
  • Process all administrative forms invoices and necessary paperwork and process as instructed by District Manager
  • Adhere to specific production standards and procedures to obtain both uniform product quality and food cost control
  • Responsible for weekly scheduling of all personnel and assigning employees to specific duties
  • Properly and effectively manage all labor costs
  • Full understanding of P&Ls to effectively run operations
  • In store marketing scripting guidelines being followed all promotional materials are properly displayed in a timely manner and in good condition
  • Public relations carry out any and all public relations assignment made by the company
  • Implement and maintain preventative maintenance program for all equipment property and the premises
  • Maintain proper security and follow security policy guidelines in all areas of restaurant
  • Carry out all operational procedures as outlined in the Manual of Operations Employee Handbook and training manuals
  • Actively assist in planning organizing and participating in any required capacity towards the achievement of company goals
  • Ensure all employees follow the cash procedures as outlined in the Company cash policy
  • Maintain required computer and operating reports
  • Complete proper shift-change procedures
  • Be proficient on every team member position in a Burger King restaurant
  • Complete timely and accurate performance reviews on all employees according to Company guidelines
  • Responsible for following the Companys policies when counseling documenting or discharging employees
  • Maintain established speed of service standards
  • Ensure all employees comply with established uniform and personal appearance requirements
  • Forecast sales and product production and labor needs
  • Ensure employees comply with all policies and procedures of the Company
  • Make guests feel special
  • Other duties as assigned by the General Manager District Manager or Officer Director of the Company

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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