Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $115,000.00 - $150,000.00
Work Schedule
Standard Hours
Benefits
competitive base salary
PTO
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401k
Costco Membership
Bereavement leave
Management Contract Referral Program
Education Assistance
Employee rates at hotels
Monthly Cell Phone Stipend
Dry Cleaning Services
Executive Bonus Program
retention bonuses
Lead Share Program
associate recognition programs
Associate Referral Bonus Program
Job Description
Springboard Hospitality is a leading third-party hotel management company with over 30 years of experience in transforming lifestyle hotels across the United States, from the islands of Hawaii to the tip of Florida. Dedicated to innovation and guest satisfaction, Springboard Hospitality manages a diverse portfolio that reflects a commitment to authenticity, community engagement, and exceptional service. The company is known for its diverse team, including independent innovators, savvy storytellers, adventure seekers, tech entrepreneurs, free thinkers, and community leaders, all united by a mission to deliver remarkable hotel experiences. Springboard fosters an inclusive, intentional culture that nurtures and empowers hospitality professionals... Show More
Job Requirements
- College degree or equivalent education
- Minimum three years experience in hotel management including sales and marketing
- Strong leadership and organizational skills
- Excellent customer service and communication skills in English
- Proficient in Microsoft Office and hotel management software
- Ability to work independently and multitask in fast-paced environment
- Ability to handle confidential information with discretion
- Must be energetic, outgoing, and a team player
- Ability to travel as needed
- Willingness to work primarily Monday - Friday 8am to 5pm with occasional weekend or holiday work
Job Qualifications
- College degree or equivalent in hotel business or related field
- Minimum three years experience as Executive Assistant Manager or Resident Manager in a first-class hotel
- Strong knowledge of hotel operations including marketing, safety, personnel, and budget forecasting
- Proven leadership skills to motivate and develop staff effectively
- Excellent customer service and sales skills
- Proficient in Microsoft Office and hotel management software such as Opera
- Ability to communicate effectively in English verbally and in writing
- Strong organizational skills with attention to detail and ability to multitask
- Ability to maintain confidentiality and exercise discretion
Job Duties
- Perform administrative duties including defining operating objectives, setting goals, reviewing reports, and communicating
- Oversee and coordinate forecasts and budgets, ensuring compliance and justification of deviations
- Ensure compliance with federal, state, and local regulations including wage and hour laws, OSHA, and EEOC requirements
- Interview, hire, supervise, and counsel department heads and supervisors, establishing training programs to assure service quality
- Physically tour and inspect hotel property daily to monitor cleanliness, condition, and cost control
- Attend corporate meetings, sales trips, and participate in committees to support hotel growth and community relations
- Develop and implement marketing and sales strategies to increase hotel occupancy and food and beverage sales
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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