Steak 'n Shake

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $65,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
performance bonuses
Career development opportunities

Job Description

Steak 'n Shake is a renowned quick service restaurant (QSR) brand with a rich heritage deeply rooted in delivering exceptional hospitality and innovative dining experiences. The company is dedicated to redefining the quick-service restaurant scene by blending its traditional values with bold and modern innovations that focus heavily on guest satisfaction. Steak 'n Shake is known for its commitment to creating a welcoming, valued, and caring environment for every guest who walks through its doors. With a strong reputation in the QSR industry, Steak 'n Shake has become a trusted destination for those seeking fast, high-quality meals accompanied by outstanding... Show More

Job Requirements

  • 3 plus years of QSR or fast-casual restaurant management experience
  • Proven history of consistent work tenure and reliable leadership
  • Deep understanding of food cost management labor optimization and operational KPIs
  • Hands-on leadership comfortable working the drive through or grill when needed
  • Tech-savvy with POS systems inventory platforms and invoice tools
  • Strong physical stamina can lift 50 lbs stay on your feet all day and thrive in a fast-paced kitchen
  • Professionalism that extends to LinkedIn profile if applicable and resume
  • Track record in driving hospitality excellence and navigating change in a team setting

Job Qualifications

  • 3 plus years of QSR or fast-casual restaurant management experience
  • Proven history of consistent work tenure and reliable leadership
  • Deep understanding of food cost management labor optimization and operational KPIs
  • Hands-on leadership experience comfortable working the drive through or grill when needed
  • Tech-savvy with POS systems inventory platforms and invoice tools
  • Strong physical stamina able to lift 50 lbs and remain on feet all day
  • Professionalism evident in resume and LinkedIn profile if applicable
  • Demonstrated ability in driving hospitality excellence and navigating change in a team setting

Job Duties

  • Lead by example actively working the line prepping food maintaining cleanliness and serving guests
  • Wear a professional uniform daily setting the tone for team presentation
  • Ensure operational excellence across all shifts including opening mid-day and closing
  • Uphold all brand standards food safety practices and service protocols
  • Own the P and L managing food costs controlling inventory verifying invoices and eliminating waste
  • Drive labor efficiency with smart scheduling cross-training and station versatility
  • Recruit train and retain top hourly talent
  • Use metrics to drive decision-making including speed of service food quality guest satisfaction and labor costs
  • Reinforce systems and SOPs that create repeatable success
  • Maintain strong vendor relationships and ensure tight invoice and delivery protocols
  • Provide clear feedback and coaching tied to operational standards and results
  • Conduct regular inventory counts with attention to accuracy and waste reduction
  • Take pride in developing a restaurant that is clean efficient and welcoming

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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