RaceTrac, Inc. logo

RaceTrac, Inc.

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $61,500.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
Paid holidays
performance-based bonus

Job Description

RaceTrac is a leading convenience store and fuel station operator renowned for its commitment to exceptional customer service, innovative retail solutions, and fostering a vibrant workplace culture. Founded decades ago, RaceTrac operates numerous high-volume locations across the United States, known for clean, welcoming stores and a strong focus on quality food and beverage offerings. The company prides itself on empowering its employees at every level to lead with accountability, passion, and a focus on the guest experience, which has positioned RaceTrac as a competitive and respected player in the convenience and quick-service retail industry. RaceTrac offers a dynamic, fast-paced work... Show More

Job Requirements

  • High school diploma or GED in progress or completed
  • ability to lift up to 50 lbs and perform physical tasks as needed
  • must obtain and maintain manager food handler certification and alcohol server permit if required

Job Qualifications

  • Five plus years of retail food service or restaurant management experience high-volume preferred
  • strong leadership coaching and team-building skills
  • ability to analyze business metrics and make data-driven decisions
  • proficiency in Microsoft Office Suite and financial reporting
  • knowledge of labor laws and staffing best practices

Job Duties

  • Foster a guest-obsessed culture ensuring every guest interaction is exceptional
  • recruit train and mentor team members preparing them for growth opportunities
  • provide continuous feedback coaching and performance management
  • create a positive and engaging work environment where team members feel valued
  • execute operational plans to meet sales labor and profitability goals
  • analyze sales margin and labor reports to identify opportunities for improvement
  • operationalize marketing strategies to boost food sales and promotions
  • monitor inventory cash handling and store expenses to optimize financial results
  • lead by example in upholding good safety and sanitation standards
  • conduct regular quality checks to ensure food and beverage offerings meet or exceed expectations
  • train and enforce compliance with food handling safety regulations and company policies
  • ensure the store is always clean well-stocked and visually appealing
  • proactively address maintenance needs and vendor relationships
  • oversee scheduling and payroll execution to ensure proper staffing levels
  • establish an environment of prompt efficient and courteous service and effectively engage in conflict management
  • lead and direct positive and professional relationships with co-workers direct reports guests and vendors
  • communicate respectfully and maintain a consistent team-oriented attitude and store culture
  • manage and mitigate any reported guest concerns on designated shifts with urgency and involve appropriate regional team members as needed
  • efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
  • drive excellence in food service by executing designed processes implementing goals to increase sales and margin ensuring product quality and using training resources
  • ensure all food offers are available ensure preparation areas and equipment are clean and properly maintained
  • encourage and manage a high standard of store cleanliness
  • direct monitor and adhere to all RaceTrac federal state and local safety-related regulations including food safety regulations
  • execute shift duties maintain overall presentation standards and represent the RaceTrac brand
  • demonstrate RaceTrac's core values of honesty efficiency positive attitude respect and teamwork
  • display RaceTrac's leadership qualities through acting with a servant-leader mentality prioritizing tasks appropriately going the extra mile for guests and your team listening and communicating respectfully and solving problems with a proactive solutions-oriented approach
  • lead the coaching training and assessment of direct reports while adhering to operational standards
  • strategically direct control of inventory and the distribution of materials merchandise and supplies
  • review financial statements sales analysis reports and other performance data to measure productivity
  • actively identify areas of operational improvements based on market trends
  • develop and maintain a relationship with vendors to ensure efficient and correct deliveries
  • ensure communication is passed to every team member in the store
  • use company provided tools to coach mentor and develop a high performing store team
  • ensure all risk management issues are in compliance with company standards
  • create or approve management and associate schedules to ensure proper staffing levels for expected sale volumes while taking team member availability payroll and overtime costs into consideration
  • own staffing in store by providing timely feedback on interviews to the recruiting team
  • engage in the hiring of all store associates develop managers to understand RaceTrac hiring processes and participate in hiring decisions
  • write implement and monitor manager development and performance plans
  • ensure proper procedures are followed in regards to hiring promotions and separations
  • ensure all team members follow policies and company standards at all times
  • ensure that all team members have correct valid licenses as required by state or local laws
  • have complete understanding of budget and cost trends that impact operations proactively work to drive sales and overall financial health of the store

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location