Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,000.00 - $70,300.00
Work Schedule
Standard Hours
Benefits
Excellent compensation package
operational incentive plan eligibility
Exceptional benefit plan for associates and family members
401K matching program for eligible associates
Discounts at Crescent managed properties in North America
Health Insurance
Dental Insurance
Paid Time Off
Job Description
Crescent Hotels and Resorts is a distinguished hospitality management company renowned for its commitment to excellence, innovation, and associate development within the hotel industry. Operating some of the most acclaimed hotels and resorts in North America, Crescent Hotels and Resorts emphasizes delivering exceptional guest experiences while fostering a supportive and empowering environment for its employees. Their portfolio includes luxury and full-service properties, managed with precision and passion, to ensure that guests experience comfort, top-tier service, and memorable stays that exceed expectations. Crescent is deeply invested in its people, encouraging associates to bring their energy, passion, and unique abilities to create... Show More
Job Requirements
- minimum of a bachelor's degree or equivalent experience
- minimum of 5 years experience as a hotel general manager
- minimum of 3 years experience in a full-service hotel
- working knowledge of financial and accounting procedures
- excellent communication and leadership skills
- ability to manage multiple departments and projects
- strong problem-solving abilities
- ability to maintain a positive work environment
- ability to read, write and speak English fluently
Job Qualifications
- minimum of 5 years experience as a hotel general manager
- minimum of 3 years experience in a full-service hotel
- working knowledge of financial and accounting procedures
- ability to read, write and speak English fluently
- Marriott full-service experience highly preferred
Job Duties
- create and maintain customer-driven hotel with a customer-keeping vision that inspires associates to do their best
- oversee quality process to ensure customer satisfaction by consistent delivery of product quality and service aligning with hotel profitability goals
- perform administrative duties including reading and writing reports, dictating memorandums, and oral communications
- critically review reports of occupancy, revenue, and other key metrics
- make judgments and implement changes to maximize profits
- supervise development and revision of business plan, annual budget, and monthly forecasts
- formulate complex reports
- communicate with public, staff, corporate office, and owners
- interview, hire, train, supervise and counsel department managers
- meet with, develop, and delegate improvement plans for operations
- review management team performance
- recommend performance evaluations and resolve problems with open communication
- participate in community affairs and maintain positive public image
- meet potential and current clients and promote hotel
- provide clear verbal and written communications to staff
- perform daily property inspections monitoring cost control, property condition, cleanliness, and product quality
- greet and maintain rapport with associates and customers
- travel to corporate meetings, sales trips and serve on committees
- handle associate issues in conjunction with People & Culture following policies
- perform other job-related duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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