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The Boyd Group

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $90,000.00 - $130,000.00
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Work Schedule

Standard Hours
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Benefits

Bonus opportunities
Paid Time Off
Health Insurance
Dental Insurance
Retirement Plan

Job Description

The Boyd Group is a leading provider in the automotive collision repair industry, renowned for its commitment to quality, customer satisfaction, and operational excellence. As a prominent company in the collision repair sector, The Boyd Group operates numerous collision centers that emphasize professionalism, precision, and exceptional service standards. The organization prides itself on fostering a positive work environment where team members are empowered and motivated to achieve their full potential while contributing to the company’s overall success. With a strong reputation built on delivering outstanding customer experiences and adhering to rigorous safety and quality protocols, The Boyd Group continues to... Show More

Job Requirements

  • Post-secondary education or equivalent
  • Proven leadership experience in a collision repair environment or similar role
  • Ability to consistently demonstrate a successful client experience
  • Attention to detail and a high degree of accuracy
  • Ability to motivate others utilizing effective coaching tools and management skills
  • Clear verbal and written communication skills

Job Qualifications

  • Post-secondary education or equivalent
  • Proven leadership experience in a collision repair environment or similar role
  • Strong communication skills, both verbal and written
  • Ability to motivate others using effective coaching tools and management skills
  • Attention to detail and a high degree of accuracy
  • Demonstrated ability to consistently provide a successful client experience

Job Duties

  • Ensure consistent execution of WOW (Wow Operating Way) plan
  • Prepare and manage the annual and monthly operating budget of the collision center
  • Forecast, target and track monthly sales, profit and expense objectives
  • Deliver formal annual performance reviews and informal monthly performance reviews
  • Monitor and maintain all A/P and A/R relating to the collision center
  • Maintain a clean and organized repair facility at all times
  • Monitor all maintenance required for all shop equipment, including the paint booth
  • Provide training for all staff as necessary
  • Ensure all staff wear proper safety gear and adhere to dress code
  • Open and close the facility daily as per established procedures
  • Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates
  • Manage all estimates to ensure labor mix is within established standards
  • Manage store capacity
  • Lead and manage all repair facility personnel
  • Facilitate monthly health & safety and staff meetings
  • Attend monthly managers meetings
  • Attend training, information sessions and workshops recommended by senior leadership team
  • Store CSI performance review and follow-up within 24 hours

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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