Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,800.00 - $61,100.00
Work Schedule
Standard Hours
Day Shifts
Benefits
competitive salary
Profit Sharing (varies by Market)
meal discounts
health benefits
401(k) plan with Company Match
Paid vacation
development opportunities
Job Description
Flynn Group, founded in 1999 by Greg Flynn, is the largest franchise operator in the world, managing a diverse portfolio of iconic, world-class restaurant brands such as Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and even Planet Fitness. Since entering the Panera system in 2015 with the acquisition of 47 cafes, Flynn Panera has accelerated its growth to become the second-largest Panera franchisee globally. With a strong decentralized business model, Flynn Panera operates through Market Leaders overseeing geographic areas, Area Directors managing multiple units, and General Managers leading individual cafes. Their leadership boasts over 190 years of combined... Show More
Job Requirements
- At least 3 years restaurant management experience
- Excellent communication, interpersonal and customer service skills
- Ability to work independently and as part of a team
- Degree or equivalent experience in Hospitality or Hotel/Restaurant Management is preferred
- Serve Safe Food Certification a plus
- Must have the 'Run it Like you Own It Mentality'
Job Qualifications
- Experience managing multiple staff members in a fast-paced restaurant environment
- Proven ability to maintain profitability and control costs
- Strong leadership and team-building skills
- Knowledge of health, safety, and sanitation regulations
- Excellent problem-solving and conflict resolution skills
- Ability to mentor and develop employees
- Familiarity with inventory management and scheduling software
Job Duties
- Demonstrates sustainable long-term success and the ability to maintain a profitable business
- Ensures prompt, friendly service according to company guidelines, achieving established objectives of the unit on customer feedback reports
- Directs overall activities and performance of employees on a shift-by-shift basis
- Creates an Employer of Choice environment by encouraging a culture in accordance with Flynn Panera values and beliefs
- Ensures the immediate response and rectifying of all guest complaints
- Ensures guest contact as a priority with completion of required table visits established Flynn Panera standards
- Maintains adequate inventory levels and adjusts par levels as needed
- Ensures product preparation and presentation uncompromisingly meets company standards, using line checks to Flynn Panera standards
- Effectively oversees/schedules employees to meet sales demands
- Maintains effective safety and security programs according to company policy and government standards
- Corrects unsafe practices or conditions
- Promotes and leads restaurant organization, cleanliness and sanitation in compliance with Ecosure and Health Department standards
- Performs routine maintenance and immediately advises Area Director of needed repairs
- Institutes preventive maintenance and needed repairs of building and all equipment
- Advises Area Director of any non-routine situations
- Communicates with other managers daily through management log and shift change meetings and weekly through manager meetings
- Ensures quality recruitment and referrals of potential management candidates
- Maintains a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policies and training sessions
- Ensures the constant development of employees through consistent heart-checks, one-on-one meetings and performance reviews, assessing the effectiveness of employees, providing candid, fair feedback and continuously working with employees on their areas of development
- Ensures accurate staffing levels, using detailed interviews and company guidelines for proper selection of employees, based on competency identification
- Partners with Area Director and Human Resources when additional staffing support is needed
- Ensures acceptable employee performance and documents situations that require or could lead to disciplinary or corrective actions, involving the Area Director and Human Resources when investigations need to take place
- Responsible for controlling costs in the restaurant by closely managing the Profit and Loss statement on a period-by-period basis
- Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices
- Completes all other assigned duties and responsibilities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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