Steak 'n Shake

General Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Exact $65,000.00
clock

Work Schedule

Standard Hours
diamond

Benefits

full-time employment
competitive salary
Professional Development
leadership opportunities
Franchise partner eligibility
Supportive team environment
career advancement

Job Description

Steak 'n Shake is a well-established quick service restaurant (QSR) brand known for its rich heritage and commitment to blending tradition with innovation. The company has been a popular dining destination for decades, distinguished by its focus on hospitality and delivering a memorable quick-service experience. Steak 'n Shake prides itself on making every guest feel welcome, valued, and cared for, setting a high standard in the competitive QSR industry. The brand continuously evolves by integrating innovative practices with its classic food and service offerings, ensuring it meets the fast-changing demands of customers in the fast-casual dining space.

The General... Show More

Job Requirements

  • 3 plus years of QSR or fast-casual restaurant management experience required
  • proven history of consistent work tenure and reliable leadership
  • deep understanding of food cost management labor optimization and operational KPIs
  • hands-on leadership comfortable working the drive through or grill when needed
  • tech-savvy with POS systems inventory platforms and invoice tools
  • strong physical stamina able to lift 50 lbs stay on feet all day and thrive in fast-paced kitchen
  • professionalism that extends to LinkedIn profile if you have one and resume both should tell the same story
  • track record in driving hospitality excellence and navigating change in a team setting

Job Qualifications

  • 3 plus years of QSR or fast-casual restaurant management experience
  • proven history of consistent work tenure and reliable leadership
  • deep understanding of food cost management labor optimization and operational KPIs
  • hands-on leadership comfortable working the drive through or grill when needed
  • tech-savvy with POS systems inventory platforms and invoice tools
  • strong physical stamina able to lift 50 lbs stay on feet all day and thrive in fast-paced kitchen
  • professionalism reflected in LinkedIn profile and resume
  • track record in driving hospitality excellence and navigating change in a team setting

Job Duties

  • Lead by example actively working the line prepping food maintaining cleanliness and serving guests
  • wear a professional uniform daily shirt and tie or collared blouse setting the tone for team presentation
  • ensure operational excellence across all shifts opening mid-day and closing
  • uphold all brand standards food safety practices and service protocols
  • own the P and L manage food costs control inventory verify invoices and eliminate waste
  • drive labor efficiency with smart scheduling cross-training and station versatility
  • proactively monitor and reduce shrinkage through strong controls and real-time coaching
  • oversee inventory from the back door to the front line
  • conduct regular inventory counts with attention to accuracy and waste reduction
  • maintain strong vendor relationships and ensure tight invoice and delivery protocols
  • recruit train and retain top hourly talent
  • build a cross-functional team trained across multiple stations to maximize labor productivity
  • inspire a high-performing culture centered on hospitality accountability and consistency
  • provide clear feedback and coaching tied to operational standards and results
  • use metrics to drive decision-making speed of service food quality guest satisfaction and labor costs
  • reinforce systems and SOPs that create repeatable success
  • take pride in developing a restaurant that s clean efficient and welcoming

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: