Steak 'n Shake

General Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $44,200.00 - $66,100.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Franchise partner eligibility
Professional development opportunities

Job Description

Steak 'n Shake is a renowned quick service restaurant (QSR) brand known for blending its rich heritage with bold innovation to redefine the quick-service dining experience. With a relentless focus on hospitality, Steak 'n Shake ensures every guest feels welcome, valued, and cared for. The company prides itself on operational excellence, team development, and providing an exceptional front-line food service environment. As an established leader in the fast-casual dining industry, Steak 'n Shake continues to expand and innovate, seeking passionate individuals to join its team and help drive growth and success within its restaurants. The establishment offers full-time employment opportunities... Show More

Job Requirements

  • 3+ years of QSR or fast-casual restaurant management experience
  • Proven history of consistent work tenure and reliable leadership
  • Deep understanding of food cost management labor optimization and operational KPIs
  • Hands-on leadership comfortable working the drive through or grill when needed
  • Tech-savvy with POS systems inventory platforms and invoice tools
  • Strong physical stamina able to lift 50 lbs stay on feet all day and thrive in a fast-paced kitchen
  • Professionalism that extends to LinkedIn profile if available and resume both telling the same story
  • Track record in driving hospitality excellence and navigating change in a team setting

Job Qualifications

  • 3+ years of QSR or fast-casual restaurant management experience
  • Proven history of consistent work tenure and reliable leadership
  • Deep understanding of food cost management labor optimization and operational KPIs
  • Hands-on leadership comfortable working the drive through or grill when needed
  • Tech-savvy with POS systems inventory platforms and invoice tools
  • Strong physical stamina able to lift 50 lbs stay on feet all day and thrive in a fast-paced kitchen
  • Professionalism that extends to LinkedIn profile if available and resume both telling the same story
  • Track record in driving hospitality excellence and navigating change in a team setting

Job Duties

  • Lead by example actively working the line prepping food maintaining cleanliness and serving guests
  • Wear a professional uniform daily shirt and tie or collared blouse setting the tone for team presentation
  • Ensure operational excellence across all shifts opening mid-day and closing
  • Uphold all brand standards food safety practices and service protocols
  • Own the P&L manage food costs control inventory verify invoices and eliminate waste
  • Drive labor efficiency with smart scheduling cross-training and station versatility
  • Proactively monitor and reduce shrinkage through strong controls and real-time coaching
  • Oversee inventory from the back door to the front line
  • Conduct regular inventory counts with attention to accuracy and waste reduction
  • Maintain strong vendor relationships and ensure tight invoice and delivery protocols
  • Recruit train and retain top hourly talent
  • Build a cross-functional team trained across multiple stations to maximize labor productivity
  • Inspire a high-performing culture centered on hospitality accountability and consistency
  • Provide clear feedback and coaching tied to operational standards and results
  • Use metrics to drive decision-making speed of service food quality guest satisfaction and labor costs
  • Reinforce systems and SOPs that create repeatable success
  • Take pride in developing a restaurant that is clean efficient and welcoming

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: